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Public Tickets

AlvinPacheco Mobile Header CustomizeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 20, 2020 at 5:31am   7 Most recent comment from AlvinPacheco:Hello Penci,This problem is resolved, you can now close this ticket. Thanks! lgoh Shared LinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2020 at 4:22pm   4 Most recent comment from PenciDesign:Hi,It came from here: https://prnt.sc/qpimfu - someone has click to this button when your site is not load 100% javascriptBest Regards,PenciDesign cgchaser Unable to activate Home category in Design Magazine DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2020 at 4:03pm   2 Most recent comment from PenciDesign:Hi,On the "Design Magazine Demo" - we're using Customize to config the homepage. So, if you want to edit this demo, you can edit via Customize by check this video tutorial.Or if you want to use a ... kynat Text in full width layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2020 at 4:00pm   2 Most recent comment from PenciDesign:Hi,As I see you're using WPBakery to config your homepage - so, you can use element "Penci Container" from WPBakery to make your text/content inside a containerBest Regards,PenciDesign Percasedescubrase show dates and updates on articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2020 at 3:40am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for display both those values. You just can display updated date or published date. ( display updated date via Customize > General Options > ... webimage H banner link attribute in headerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 18, 2020 at 1:38am   2 Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the featured. Don't worry about the issue. Please send me your website managment information ( admin url site, username and passwor ... Foodreich Changing font for blogpost, navigation, WooCommerce and styling for sign up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2020 at 3:48pm   2 Most recent comment from PenciDesign:Hi,1/ If you want to change the font for that blog title only - I recommend you build your homepage by use Elementor. Because if you're using Customizer to config your homepage, the font for thos ... Foodreich Change Grid & Header for MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2020 at 3:30pm   6 Most recent comment from PenciDesign:Hi,Ok, you can add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ .penci-masonry .item-masonry { width: 50% !important; } } Best Regards,PenciDesig ... aldo Belli Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2020 at 4:54am   4 Most recent comment from PenciDesign:Hi,Of course, because it doesn't appears on the desktop version - so it doesn't appears on the mobile versionBest Regards,PenciDesign carmenelena1994 Change number of columnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 4:43pm   6 Most recent comment from carmenelena1994:ok just figured it out! Thank you anyway! jenzai Submit button under commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:11pm   2 Most recent comment from PenciDesign:Hi,That's style for buttons/input submit for all iOS devices and there is no way to change it. The iOS devices has auto modified it..Best Regards,PenciDesign francytass Problem with different tones of colourClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:07pm   6 Most recent comment from PenciDesign:Hi,I just checked your site and I see the colors is the same:Here is color for the topbar: https://prnt.sc/qolya1And here is color for the homepage title box: https://prnt.sc/qolz2zIt has the same c ... peppersinbag emergency, my site was disappear?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 2:54pm   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You've updated all plugins come with the theme to latest version via Appearance > Install Plugins.2/ You've updated WordPress and your plugins to latest version.3/ If ... Forestsites system will not allow me to place ticketClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 4:19am   2 Most recent comment from PenciDesign:Hi,I see you can create ticket here, can you tell me what's your problems?Best Regards,PenciDesign alexhauf Homepage Title Box StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:56am   6 Most recent comment from PenciDesign:Hi @Forestsites,Please create a new ticket and our team will check it help you. Please don't put reply to ticket of another people because they will get notice email about your replyBest Regards, ...