Public Tickets
ICEknigh7
Can't zoom in/out the website's viewClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 12, 2019 at 7:56pm
7
Most recent comment from Penci Design:Hi,Thank you for your all feedback.It appears that browser update and it conflict with Smooth Scroll module of PenNews.We will consider about the issue and update this fix to the next update version ...
ICEknigh7
PenNews: AMP issues detected by Google Search ConsoleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 12, 2019 at 3:54pm
10
Most recent comment from ICEknigh7:The plugin has been updated and now the Google Search Console doesn't detect any non suitable ads in the AMP pages anymore. This can be closed.
dison_italia
import demoClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 11, 2019 at 3:24pm
4
Most recent comment from Penci Design:Hi,I import demo help you.It appears that your hosting not support pennew import demo.We recommend contact with provide hosting and ask about the issue.If import demo still not work, please try us ...
ICEknigh7
PenNews: PenNews translations not integrated with PolylangClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 11, 2019 at 2:55pm
10
Most recent comment from Penci Design:Hi,Thank you for your all feedback.Sorry about the issue. It is small issue on your themeWe are marking Polylang translation string compatible with PenNews theme and we will add the fix to ...
ICEknigh7
PenNews' low scores in Google PageSpeedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 11, 2019 at 2:50pm
10
Most recent comment from Penci Design:Hi,Thank you for your all feedback.Yeah, the issue caused by recently Google just updated rules for google page speed insights. But i checked Demo of pennews theme. I see it work fine demo main with ...
3GISLLC
Latest Post FilterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2019 at 6:30pm
6
Most recent comment from 3GISLLC:Actually, it has been resolved, thank you. You can close the ticket.
ICEknigh7
PenNews: Post editor shows obsolete preview stylesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 10, 2019 at 5:08pm
12
Most recent comment from ICEknigh7:It looks perfect now, just like the default Wordpress style.Thank you, this can be closed.
juliamarkstx
text editorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2019 at 5:00pm
6
Most recent comment from PenciDesign:Hi,Ahh, yeah, that's normal because you're using 2 different format.One for heading and one for list. Of course it get different size.Please use element Classic - check this image: http://p ...
GACC
Premium Plugins not activatedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 10, 2019 at 4:00pm
2
Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for PenNews hereAnd you don't need to activate that plugin for useIt can works fine without activate.Best Regards,PenciDesign
ICEknigh7
Side-by-side layout displays entries incorrectlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 10, 2019 at 3:17pm
10
Most recent comment from ICEknigh7:Now it works, thank you. This can be closed.
Valeria
Pricing tabsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2019 at 4:18am
4
Most recent comment from PenciDesign:Hi,Yeah, you need to install Elementor to use that element.Best Regards,PenciDesign
huubangbkhn
ThemeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 10, 2019 at 12:57am
3
Most recent comment from huubangbkhn:Thank you!
tragicomico
Facebook plugin incompatibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 9, 2019 at 12:15pm
3
Most recent comment from tragicomico:https://wordpress.org/plugins/facebook/Ok, may be that in the future I can try this new plugin. The most important thing for now is to make the theme menu icons and other icons visible (I posted this ...
tragicomico
double image in the postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 9, 2019 at 12:05pm
3
Most recent comment from tragicomico:Done, thanx
christinahoyer
Soledad theme and PHP 7.3 CompatibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 9, 2019 at 10:37am
6
Most recent comment from christinahoyer:Hi again, I figured it out. Sorry for the inconvenience - and thank you for all your help