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Public Tickets

Foodreich Change Grid & Header for MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2020 at 3:30pm   6 Most recent comment from PenciDesign:Hi,Ok, you can add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ .penci-masonry .item-masonry { width: 50% !important; } } Best Regards,PenciDesig ... aldo Belli Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2020 at 4:54am   4 Most recent comment from PenciDesign:Hi,Of course, because it doesn't appears on the desktop version - so it doesn't appears on the mobile versionBest Regards,PenciDesign carmenelena1994 Change number of columnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 4:43pm   6 Most recent comment from carmenelena1994:ok just figured it out! Thank you anyway! jenzai Submit button under commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:11pm   2 Most recent comment from PenciDesign:Hi,That's style for buttons/input submit for all iOS devices and there is no way to change it. The iOS devices has auto modified it..Best Regards,PenciDesign francytass Problem with different tones of colourClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:07pm   6 Most recent comment from PenciDesign:Hi,I just checked your site and I see the colors is the same:Here is color for the topbar: https://prnt.sc/qolya1And here is color for the homepage title box: https://prnt.sc/qolz2zIt has the same c ... peppersinbag emergency, my site was disappear?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 2:54pm   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You've updated all plugins come with the theme to latest version via Appearance > Install Plugins.2/ You've updated WordPress and your plugins to latest version.3/ If ... Forestsites system will not allow me to place ticketClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 4:19am   2 Most recent comment from PenciDesign:Hi,I see you can create ticket here, can you tell me what's your problems?Best Regards,PenciDesign alexhauf Homepage Title Box StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:56am   6 Most recent comment from PenciDesign:Hi @Forestsites,Please create a new ticket and our team will check it help you. Please don't put reply to ticket of another people because they will get notice email about your replyBest Regards, ... konradkw Header Video BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:41am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for video background in the header.Best Regards,PenciDesign peppersinbag Customize my paragraph blocks widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 1:08am   7 Most recent comment from peppersinbag:Thank you :) nevoriot Logo Size using Header 10 optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 10:32pm   2 Most recent comment from nevoriot:Just discovered overflow setting for Header 10 and 11. This did the trick in my case. Stratus_Digital Customizing Slider Content by RegionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:44pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no any option to do that. As I knew, no any theme on Envato Market support for this feature..Best Regards,PenciDesign kleronth Can't customize themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:07pm   2 Most recent comment from PenciDesign:Hi,Have you use latest version of the theme ( version 7.2.2 )? Also, have you tried deactivate all plugins and check it again?If it works, let's enable each plugin to check what's plugin cau ... peppersinbag Hide Featured Image in my articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:06pm   2 Most recent comment from PenciDesign:Hi,You can hide it via Customize > Single Post Options > Hide Featured Image on TopBest Regards,PenciDesign NickBley Page / menu bottom spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 10:04am   2 Most recent comment from PenciDesign:Hi,As I can see you're using static homepage and use Elementor to config your homepage - so you should select Template for this page is "Full Width" - check this image - when you do that, all th ...