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Public Tickets

nadadecor1 reglageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 8:22am   9 Most recent comment from nadadecor1:thanks, it's good, it worked fine now daveydje Mobile Menu on iPad (smaller screen)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2024 at 1:41am   2 Most recent comment from PenciDesign Supporter:Hi,Please re-update the Soledad theme to fix this issue by following the document below:How to re-update the Soledad theme?Regards,PenciDesign. SimsWorld Issues with smooth scroll and header imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 30, 2024 at 4:45pm   22 Most recent comment from PenciDesign Supporter:Hi,If the code I sent doesn't work, it means the CSS solution can't resolve this issue. You need to exclude the Google Ads auto-insert from this area.Regards,PenciDesign. oktabaperis Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 3:51pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .pc-builder-element.penci-menuhbg-wapper {  display: flex;  flex-direction: row;  align-items: center ... liliufu3 The website has a lot of spam commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 3:46pm   2 Most recent comment from PenciDesign Supporter:Hi,I recommend that you install the Akismet plugin using this link: https://wordpress.org/plugins/akismet/Regards,PenciDesign. firosyd Loop on the category postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 2:04pm   18 Most recent comment from firosyd:Hi,I rated you now on ThemeForest. Congratulations! mcdand Event ViewingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 7:12am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Parallax on Featured Image" option.Regards,PenciDesign. Zoe Peate Header logo changing position in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2024 at 12:42am   2 Most recent comment from PenciDesign Supporter:Hi,Please update the Soledad theme to version 8.5.6, it will fix this issue.Regards,PenciDesign. Bamarcom Twitter X logoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 28, 2024 at 3:47pm   10 Most recent comment from PenciDesign Supporter:Hi,Please understand, I can't debug this issue without accessing your site URL or checking it on the live site. Please try to publish it.Regards,PenciDesign. enriquezrene How to insert Adsense code for verificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2024 at 1:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside tag: paste the Ads code in this option field.Regards,PenciDesign. Androi3 Website not showing changes made. Video Stop playing in BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 11:52pm   9 Most recent comment from Androi3:Hello, Yes everything is working correctly now. Thank you! Patrice Greanville Media gallery malfunctioningClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 4:28pm   7 Most recent comment from PenciDesign Supporter:Hi,1. I've checked your site but didn't find any issues with the media gallery. In the screenshot you sent, the small circle image represents the author who uploaded the image file. This fea ... Krystian Remove header logo from postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 12:40pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.single #logo {  display: none;}Regards,PenciDesign. elsatove New Sidebar Blocking Everything in Mobile/TabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 10:44am   4 Most recent comment from elsatove:Perfect, that solved it!Thank for the help as always.Best,Tove gluecksgefuehl Icons to Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 6:51am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please create a mega menu content with Penci Block and Elementor by watch the video document below:Regards,PenciDesign.