Public Tickets
sprysparrow
Current Theme PHP VersionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2024 at 12:32am
2
Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is compatible with the latest version of PHP, but I recommend using PHP 8.0 for optimal compatibility with all plugins.Regards,PenciDesign.
marcin
mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 29, 2024 at 4:04pm
4
Most recent comment from PenciDesign Supporter:Hi,This feature will be released in the Soledad version 8.4.7. Maybe available end of Mar.Regards,PenciDesign.
cinemascomics
Prácticas recomendadasClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 29, 2024 at 12:42pm
3
Most recent comment from cinemascomics:I'm wrong. this one wasn't for you
hornomx
Gutenberg compatibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 29, 2024 at 10:07am
2
Most recent comment from PenciDesign Supporter:Hi,You can use the Soledad theme without the Elementor Page Builder plugin.Regards,PenciDesign.
marcin
widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 29, 2024 at 10:05am
5
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
cinemascomics
Alt imagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 28, 2024 at 3:40pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please install the Bulk Auto Image Alt Text plugin and follow the document at this link: https://wordpress.org/plugins/bulk-image-alt-text-with-yoast/Regards,PenciDesign.
marcin
advertrClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2024 at 3:35pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ad Manager → Single Posts: remove all the ads code in this section.Regards,PenciDesign.
nicolauspaus
why can't the theme I installed be similar to the one in the demo?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2024 at 10:34am
6
Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document details at this link: https://elementor.com/help/set-flexbox-container-size-behavior/Regards,PenciDesign.
mswhd
Elementor Pro Activate = Header disappears?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 5:07pm
4
Most recent comment from PenciDesign Supporter:Hi,I've edited your site, the problem is that you've set the Footer with the Elementor Theme Builder, so the theme template can't work properly.If you want to build the custom header/fo ...
taptapcostumes
Layout loading problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 12:45pm
9
Most recent comment from PenciDesign Supporter:Hi,I'll try to resolve this case before the 29th of February.Regards,PenciDesign.
hindikush
Switch to Open Sans Font Site-WideClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 9:59am
2
Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to Appearance → Customize → General → Typography: change the font family option panel.Regards,PenciDesign.
Tzahi Ganon
A configuration problem in Google Chrome when browsing from a mobile phoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 9:49am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of these issues?Regards,PenciDesign.
GuanRu Peng
MegaMenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 9:45am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
#navigation .penci-megamenu .post-mega-title { text-align: left;}Regards,PenciDesign.
rettigt1
Mobile Images not diplayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 2:03am
11
Most recent comment from rettigt1:That worked! Thank you for all the help and the patience!
mardo2k2
How to change logosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2024 at 1:00am
8
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the logo already shows the custom logo you've uploaded.If you want to change the homepage, please go to dashboard → Settings → Reading: Your homepage displ ...