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Public Tickets

Levon Post views and likesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2024 at 7:36am   15 Most recent comment from Levon:Great, thank you KilisunCare translation to EnglishClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 5:03pm   4 Most recent comment from PenciDesign Supporter:Hi,1. If you translate the words into English, they will appear in English on both the original and Spanish versions of the site. 2. If you want to translate into multiple languages, please use Polyla ... Nuno Bexiga Edit / Disable / Change - Header Cart Hover PreviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 3:07pm   10 Most recent comment from Nuno Bexiga:Great!! :) It's fixed! you can close this one! MANY THANKS! mjunaidtahir Category button DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 11:09am   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the main page with the Elementor Page Builder then customize it by clicking this element.Regards,PenciDesign. mjunaidtahir Header and Footer IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 10:38am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. TennisLifeMagazine Instagram footer widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 4:07am   3 Most recent comment from TennisLifeMagazine:Worked perfectly! Thank you :-) WA PerformanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2024 at 2:28am   61 Most recent comment from PenciDesign Supporter:Hi,Google Tag Manger adds scripts through user-defined logic in tags. You should get access to your GTM account, find tags that load scripts and do exactly the same to them. On the other hand, Unless ... elsatove Penci sidebar is no longer stickyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2024 at 1:10pm   4 Most recent comment from PenciDesign Supporter:Hi,I've fixed the issue by re-update the Soledad theme.Please clear all the browser caches and check again.Regards,PenciDesign. TennisLifeMagazine category menu itemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 9:39pm   5 Most recent comment from TennisLifeMagazine:Ahhhh... Thank you so much :-) mjunaidtahir Button CustomizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 4:44pm   5 Most recent comment from mjunaidtahir:Thanks a lot! Problem solved. It seems the hover color option is not available in this section.Regards Michał Working on a local serverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 3:53pm   4 Most recent comment from PenciDesign Supporter:Hi,Yes, you need to enter the license code on the production site, and everything will work properly.Regards,PenciDesign. AlbertCrane4 Randomizing ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 3:49pm   16 Most recent comment from AlbertCrane4:nvm, i got it.  sourav Editing header imported from a demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 9:18am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Logo.Regards,PenciDesign. Gabriel Brens the web site is giving me a slow queryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 4:13am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to your other ticket: https://pencidesign.ticksy.com/ticket/3674849/Regards,PenciDesign. Gabriel Brens Extended query informatio, such as component and affected rows, is not available. A conflicting db.php file is present.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2024 at 4:12am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is caused by the Query Monitor plugin and W3 Total Cache. The Query Monitor needs to bypass the cache to check the queries on your site, which results in this notice. If you are not a de ...