Public Tickets
CLAUDIO DE SOUZA
HOMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 3:03pm
4
Most recent comment from PenciDesign Supporter:Hi,Please resend the WordPress admin account to me in a PRIVATE reply. I will review it and assist you with migrating this data.Regards,PenciDesign.
KilisunCare
Date showing on google search resultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please take a time to read the document at this link: https://rankmath.com/kb/remove-dates-from-search/Regards,PenciDesign.
Erdem Kurtulan
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:48pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
KilisunCare
Slow loading on website created with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 11:37am
15
Most recent comment from KilisunCare:Hello again,Looks like it is working :)Thank you. Regards
hemalkardani
Home page errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:21am
6
Most recent comment from PenciDesign Supporter:Hi,I've configured your site by adding some extra content to the wp-config.php file.Please clear all the browser caches and check again.Regards,PenciDesign.
mardo2k2
Main menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 1:59am
9
Most recent comment from PenciDesign Supporter:Hi,The menu item does not affect the page title.
How do you want the page title to appear in the browser tab?Regards,PenciDesign.
Nadja
Table of Content in PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 4:36pm
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme already included the table of contents features. You can enable it by going to Appearance → Customize → Table of contents.Regards,PenciDesign.
Jonathan
Added a new form to my site but having CSS issues with textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 8:32am
5
Most recent comment from Jonathan:Thank you so much, you're an absolute star! You've made my day!
Blog Soropositivo
Number of visitsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 3:03am
4
Most recent comment from PenciDesign Supporter:Hi,
Did you create a ticket on another account? Because I haven't deleted any questions or accessed your site data.
Regards,PenciDesign.
AlbertCrane4
Spelling mistakeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 2:34am
2
Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion.Regards,PenciDesign.
vinkbhat
Button not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 12:06pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.elementor-widget-button { z-index: 9999999;}Regards,PenciDesign.
dorkaholics
Incorrect StatsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 9:01am
26
Most recent comment from dorkaholics:Hi,Can you confirm if my site was updated today?Thank you.
eivindert
Background colour under blocksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 8:21am
3
Most recent comment from eivindert:Perfect! Thanks for fast support as always!
eivindert
Google pagespeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 7:00am
19
Most recent comment from eivindert:OK, thanks I will leave it as it is for now :)
mardo2k2
robots.txttClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 4:00am
2
Most recent comment from PenciDesign Supporter:Hi,
The robots.txt file is automatically generated when you install SEO plugins like RankMath or Yoast SEO. Please install one of these plugins, and then modify the robots.txt file accordingly.
Rega ...