Public Tickets
mcdand
Event ViewingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 7:12am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Parallax on Featured Image" option.Regards,PenciDesign.
Zoe Peate
Header logo changing position in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 29, 2024 at 12:42am
2
Most recent comment from PenciDesign Supporter:Hi,Please update the Soledad theme to version 8.5.6, it will fix this issue.Regards,PenciDesign.
Bamarcom
Twitter X logoClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 28, 2024 at 3:47pm
10
Most recent comment from PenciDesign Supporter:Hi,Please understand, I can't debug this issue without accessing your site URL or checking it on the live site. Please try to publish it.Regards,PenciDesign.
enriquezrene
How to insert Adsense code for verificationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 28, 2024 at 1:18am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside tag: paste the Ads code in this option field.Regards,PenciDesign.
Androi3
Website not showing changes made. Video Stop playing in BackgroundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2024 at 11:52pm
9
Most recent comment from Androi3:Hello, Yes everything is working correctly now. Thank you!
Patrice Greanville
Media gallery malfunctioningClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2024 at 4:28pm
7
Most recent comment from PenciDesign Supporter:Hi,1. I've checked your site but didn't find any issues with the media gallery. In the screenshot you sent, the small circle image represents the author who uploaded the image file. This fea ...
Krystian
Remove header logo from postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2024 at 12:40pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body.single #logo { display: none;}Regards,PenciDesign.
elsatove
New Sidebar Blocking Everything in Mobile/TabletClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2024 at 10:44am
4
Most recent comment from elsatove:Perfect, that solved it!Thank for the help as always.Best,Tove
gluecksgefuehl
Icons to Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2024 at 6:51am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please create a mega menu content with Penci Block and Elementor by watch the video document below:Regards,PenciDesign.
Kyko
Post MetaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2024 at 4:47pm
10
Most recent comment from Kyko:OK.Thank you very much!
Gregor
Mobile Page viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 24, 2024 at 8:50am
6
Most recent comment from PenciDesign Supporter:Hi,Yes, in general, you should turn off all the optimization options on this page and follow the site optimization guidelines provided at this link: https://soledad.pencidesign.net/soledad-document/#s ...
giligerson5
I WANT TO CPOY THE HEADER OF TRAVEL 3 THEMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 24, 2024 at 1:25am
23
Most recent comment from PenciDesign Supporter:Hi,Please change the font by going to Appearance → Customize → General → Typography.Regards,PenciDesign.
crypto13
Video Playlist does not workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 23, 2024 at 4:04am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
body.single .post-image iframe { left: 0;}Regards,PenciDesign.
Juan Felix Marteau
X (twitter) iconClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 23, 2024 at 12:45am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the PenNews doesn't support updating the FontAwesome library.Regards,PenciDesign.
nbipr
How to disable the theme's Social Counter module and its corresponding widgets?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2024 at 10:16am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the Main Sidebar then remove all the social widgets in this area.Regards,PenciDesign.