Public Tickets
mcplthemeforestuser
Common Image for All on Soledad Home page TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 10:33am
2
Most recent comment from PenciDesign Supporter:Hi,This is featured image of the post. Please follow the document at this link to understand how to config it: https://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails- ...
LillaGreen
Checkout Page / Your order + ShrotcodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 7:16am
5
Most recent comment from LillaGreen:i understand. thank you
vmrwrhr
About popup function of Soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:37am
2
Most recent comment from PenciDesign Supporter:Hi,This is a mistyping description text. It means this option applies to the "One time" popup display event.Regards,PenciDesign.
laugher
penci iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,There are no settings for the Penci Icons library, you can add the custom icon pack by install via the WordPress plugin page.Regards,PenciDesign.
Tanya Faiman
template that will allow all posts to follow the same styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:30am
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document about the post template at this link: https://soledad.pencidesign.net/soledad-document/#postsRegards,PenciDesign.
Tanya Faiman
add header to postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:25am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot and take a note?Regards,PenciDesign.
LillaGreen
Image Gallery Single Product MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 3:34pm
5
Most recent comment from LillaGreen:ok, thank you
Alex
AI ToolClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 5:10am
6
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot that is related to your question.Regards,PenciDesign.
Phil S.
Header - Site TitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 2:33am
3
Most recent comment from PenciDesign Supporter:Hi,1. You can manage the post title by installing the Rank Math SEO plugin and then following the document at this link: https://rankmath.com/kb/titles-and-meta/2. Unfortunately, the current version o ...
vinkbhat
Side buttonsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 10:24am
4
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.sticky-buttons.-medium a .sb-label { visibility: visible; opacity: 1; m ...
snowboardingdays
Reset default checkout page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 10:06am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my browser, and the checkout page showing correctly:Please clear your browser's cache and then recheck.Regards,PenciDesign.
LillaGreen
Shipping CountryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 8:27am
2
Most recent comment from LillaGreen:I found it out... custom php was set wrong
René
Double view of products when editingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 2:28am
20
Most recent comment from PenciDesign Supporter:Hi,I've recorded the video for your case, please check it here: https://streamable.com/0gvlg1Regards,PenciDesign.
kondason
Loading Time - SlowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 1:24am
2
Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
kondason
Ad never shows on Header in PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 27, 2023 at 3:12pm
1
Most recent comment from kondason:close this ticket please