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Public Tickets

Mandy Remove DNS PrefetchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2024 at 7:55am   3 Most recent comment from Mandy:Perfect, thank you! Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2024 at 1:55am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site. Please try disabling all Elementor addons that include popup features and then check again. This seems to be a JavaScript conflict arising from one of the Elementor add ... news784svg White space above headlineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2024 at 3:52pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: turn on the "Disable Lightbox on Single Posts" option.Regards,PenciDesign. Tanya Faiman Very slow loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2024 at 12:56am   4 Most recent comment from PenciDesign Supporter:Hi,1. No, the Penci Shortcode & Performance plugin does not cause any corruption while optimizing your site.2. You can backup your site by following the document at this link: https://www.wpbeginner.c ... Tanya Faiman how to create youtube video galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2024 at 5:32pm   2 Most recent comment from PenciDesign Supporter:Hi,Please create a page with the Elementor Page Builder → drag and drop the Penci Video Playlist element into the area that you want to show:Regards,PenciDesign. Hana Inline Related Posts Before/After ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2024 at 5:15pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me post that you've included the Inline Related Posts.Regards,PenciDesign. dash5 Penci Advanced CarouselClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2024 at 2:05am   9 Most recent comment from PenciDesign Supporter:Hi,The problem may be that one of your installed plugins is conflicting with the Elementor editor mode because it's not showing on my testing site.To troubleshoot this, please disable all plugins ... Patrice Greanville Blockquote styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2024 at 2:03am   4 Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code: .post-entry blockquote,.post-entry blockquote p,.post-entry blockquote span {    font-style: normal;}Regards,PenciDesign. wpsovac Header minimal designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2024 at 1:37am   4 Most recent comment from PenciDesign Supporter:Hi,Please edit the single post template with the Elementor Page Builder → Insert the "Post - Taxonomy" element then modify the options like this screenshot: https://imgur.com/a/mfSD8SzRegards,PenciD ... sprysparrow JetpackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2024 at 1:21am   5 Most recent comment from PenciDesign Supporter:Hi,Which Jetpack feature would you like to add to your site?Regards,PenciDesign. marcin adsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 3:42pm   6 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is already displaying this code on the front-end, but Google still hasn't delivered the banner ads content to this position. Please wait a few hours and then check again.Rega ... sprysparrow Required Plug insClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 1:44am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can delete the Elementor if your site doesn't build any content with this plugin,2. Some demos were built with the Elementor Page Builder, so this plugin is listed in the required plugi ... cinemascomics anchor text - alt imagesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2024 at 1:33am   9 Most recent comment from PenciDesign Supporter:Hi,You've installed a lot of plugins to help you add the missing alt tags to IMG tags, while the code you sent pertains to the A tag. Please send me the full report from the SEO audit. I'll ... Arturo AR Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:58am   3 Most recent comment from Arturo AR:Hi,I was reading some articles in this Forum and I uninstalled the Penci Soledad Demo Importer plugin and reinstalled it and finally the content of the "Zero Waste" template appeared. I was already a ... Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:47am   2 Most recent comment from PenciDesign Supporter:Hi,If your page was created with the Elementor Page Builder, you can fix this issue by going to the query settings → turn on the "Avoid Duplicates" option:Regards,PenciDesign.