Public Tickets
nicolauspaus
page navigation number doesnt workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2024 at 1:28pm
9
Most recent comment from nicolauspaus:oke thanks
Dragan Blazic
Logo IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2024 at 12:31pm
33
Most recent comment from Dragan Blazic:Hello,Clear. Everything is fine now. Thank you very much for you help and effort!Have a nice day.Best regards.
eivindert
INPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2024 at 8:15am
9
Most recent comment from eivindert:Thank you :) Good support as always!
Khandarmaa
elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2024 at 8:13am
2
Most recent comment from PenciDesign Supporter:Hi,1. Your homepage was built with the Customizer settings, you need to change it by going to Appearance → Customize → Homepage. Please take a time to read the document at this link: https://soled ...
Adel
Penci AI POST NOT WORKINGClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2024 at 1:39am
2
Most recent comment from PenciDesign Supporter:Hi,The Penci AI displays this notice because the API key you've entered has reached its usage limit. To remove the limit on the OpenAI site, you need to upgrade your account to Plus.
Note: Penci ...
dcfashionfool
Frontpage/Homepage wont'l loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2024 at 6:16pm
3
Most recent comment from PenciDesign Supporter:Hi,I've checked the URL you sent, the homepage content is a default HTML page of your hosting/server provider.You should address this issue with the hosting support team because not all content i ...
babyu
hide post thumbnail in customizing ▸other posts layoutsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2024 at 2:51pm
5
Most recent comment from babyu:Hi,Leave it - i fixed it. thanks.
fyi !important -was missing in the code.
ul.penci-wrapper-data li .thumbnail {
display: none;
}
display: none !important;
WA
Indexing pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2024 at 8:52am
11
Most recent comment from PenciDesign Supporter:Hi,This is a robots.txt file on your site: https://worldlyassets.com/robots.txt, it was generated by the settings you've configured on the Yoast SEO plugin.The server connectivity is more about d ...
hamidur240
Subscription payment method not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2024 at 5:46am
6
Most recent comment from PenciDesign Supporter:Hi,If your country doesn't support PayPal, I recommend using the Getpaid plugin. The Soledad theme also supports this plugin, and Getpaid supports a variety of payment gateways.Regards,PenciDesig ...
alifarazsafdar220af
UPDATE SEARCH BUTTON TEXT IN SEARCH FORMClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2024 at 6:54pm
2
Most recent comment from PenciDesign Supporter:Hi,You can change the text by go to Appearance → Customize → Quick Text Translations.Regards,PenciDesign.
littlepellizza
new demo 8.1.1Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2024 at 4:17pm
49
Most recent comment from PenciDesign Supporter:Hi,1. The current version of Soledad doesn't support these features. We'll add more options in a future theme update.2. I'm closing this ticket because it's too old and all issues ...
mightyapps
Zip has fatal errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2024 at 12:53pm
5
Most recent comment from mightyapps:ok. i have fixed.
Vegannomads
Change Color of LinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2024 at 8:55am
15
Most recent comment from PenciDesign Supporter:Hi,Please modify the code:
body.single .elementor-widget-text-editor a {
text-decoration: underline;
font-weight: bold;
}Regards,PenciDesign.
Erik
Child ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2024 at 3:34am
9
Most recent comment from PenciDesign Supporter:Hi,The issue is that when switching to the child theme, the cache and Elementor PRO plugin can't load files on your site. (You can check by editing the page with Elementor; all the elements are d ...
senses
Wrong review schemaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2024 at 4:38pm
21
Most recent comment from PenciDesign Supporter:Hi,1. The current version of Penci Review has already modified the maximum review score to 5.
2. You CAN'T adjust the ratingValue to be larger than 5 because Google will flag it as an error.Regar ...