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Public Tickets

Udbye7120 Main blog image is missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 2, 2024 at 5:19am   7 Most recent comment from Udbye7120:Thanks 😊 chaungkuoming how to hjde subscribe areaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 2, 2024 at 2:14am   5 Most recent comment from chaungkuoming:I see, thanks for your help. EbonyIris FormattingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 6:49pm   7 Most recent comment from EbonyIris:Ok, thanks, I didn't realize that. GuanRu Peng change post title color in category mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 1:54pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-post a {     ... Patricia Jones border color changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 1:47pm   2 Most recent comment from PenciDesign Supporter:Hi,Please follow the document to understand how to customize it with the Elementor Page Builder: https://elementor.com/help/border-type/Regards,PenciDesign. bavnild how do I bring the two sidebars down under the sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 1:45pm   9 Most recent comment from PenciDesign Supporter:Hi,In this case, simply add a new container and then place all the elements inside it.Regards,PenciDesign. Nuno Bexiga AMP pages, not working 100%Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 1:23pm   3 Most recent comment from Nuno Bexiga:Ok, many thanks james Privacy policy urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 2:11am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Appearance → Menus: select the Footer Menu then remove all the custom on this page.Regards,PenciDesign. hamidur240 Website slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 1, 2024 at 1:46am   11 Most recent comment from PenciDesign Supporter:Hi,I've configured your site.Please clear all the browser caches and check again.Regards,PenciDesign. Sam DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 12:28pm   2 Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3572967/Regards,PenciDesign. EbonyIris Looking for More TutorialsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 3:48am   2 Most recent comment from PenciDesign Supporter:Hi,We're currently recording the new video tutorial and update it soon.Regards,PenciDesign. maomixes82 forward and back navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:26am   8 Most recent comment from PenciDesign Supporter:Hi,This is a page pagination and you shouldn't hide it.Regards,PenciDesign. justor header menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi,The header layout of your site is already displayed as a full width:Please clear all the browser caches and check again.Regards,PenciDesign. David Gould Gould Responsive design not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2024 at 1:17am   2 Most recent comment from PenciDesign Supporter:Hi,That's strange. All the elements of the Soledad work correctly for all devices.For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help yo ... william3100 Issue with Slider text background ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2024 at 6:55am   12 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elsl-style-32 .penci-image-holder {    background-size: contain;      -webkit-background-size: c ...