Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

WA Blocked due to access forbidden (403)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 2:04am   15 Most recent comment from WA:I will do that. Thank you. quangwabi help me install widgets in demonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:44am   2 Most recent comment from PenciDesign Supporter:Hi, This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress, Please install the Classic Widget plugin for your site: https: ... slionc Archive Template not showing all articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:43am   10 Most recent comment from PenciDesign Supporter:Hi @Petko,Please purchase the Soledad theme first, and then create a new ticket. We only provide support to buyers who are members. We appreciate your understanding.Regards,PenciDesign. yaakovo Images are often being cut in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:41am   11 Most recent comment from PenciDesign Supporter:Hi,You can change the image ratio by editing the "Ratio Height/Width of Images" option to fit your requirements.Regards,PenciDesign. mardo2k2 Sidebar modifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2024 at 3:45pm   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Widgets: Expand the "Main Sidebar" area, then modify the content of the widget on this page.Regards,PenciDesign. George dynamic template page titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2024 at 6:50am   5 Most recent comment from George:Thank you!!! Ram Kumar Change Menu as ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2024 at 3:56pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .pc-third-menu a {    padding: 0 10px;    display: block;    line-height: 25px;    backgroun ... Nuno Bexiga Price Color & SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2024 at 10:07am   10 Most recent comment from Nuno Bexiga:Hello! Uau! Great! It's fixed! Many thanks for the help on this.I wish you a great week yaakovo How to add a bookmark button to a template?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2024 at 2:56am   8 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .pcab-abox.archive-box .penci-bf-follow-term-wrapper {    margin: 15px 0;}2. This button is added ... clodaghforte HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2024 at 2:29am   6 Most recent comment from PenciDesign Supporter:Hi,I've reviewed your site, and the menu is already displaying similarly to the demo site. Could you please specify which element you still need to configure? If possible, kindly provide a screen ... lanredahunsi Appearance - Customize page not editableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2024 at 2:15am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. mardo2k2 Header BannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2024 at 1:04pm   10 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the header banner display properly on the homepage, here is the screenshot:Regards,PenciDesign. mardo2k2 Facebook Comments PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2024 at 12:59pm   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please install the WP Social Comments plugin at this link: https://wordpress.org/plugins/gs-facebook-comments/Regards,PenciDesign. Shawon Hannan ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2024 at 7:33am   4 Most recent comment from PenciDesign Supporter:Hi,Please read the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign. Ram Kumar How to chnage mobile navClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2024 at 5:39am   4 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the copyright and mobile side like the screenshot below: Rega ...