Public Tickets
Gabriel Brens
the web site is giving me a slow queryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 4:13am
2
Most recent comment from PenciDesign Supporter:Hi,This issue is related to your other ticket: https://pencidesign.ticksy.com/ticket/3674849/Regards,PenciDesign.
Gabriel Brens
Extended query informatio, such as component and affected rows, is not available. A conflicting db.php file is present.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 4:12am
2
Most recent comment from PenciDesign Supporter:Hi,This issue is caused by the Query Monitor plugin and W3 Total Cache. The Query Monitor needs to bypass the cache to check the queries on your site, which results in this notice.
If you are not a de ...
Gabriel Brens
I have problems caused by admin-ajax.phpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 2:53am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
giovanni5915
chancge color hamburgerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 12:10am
3
Most recent comment from giovanni5915:Ok, all right!many thank you
sourav
Blog grid image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 4:22pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-image-holder { background-color: transparent; background-size: contain;}
Regards,PenciDes ...
mjunaidtahir
New LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 4:07pm
3
Most recent comment from mjunaidtahir:Thank you guys. Please close this ticket. Most likely i will move ahead with the purchase of Soledad. Thanks
sourav
Error in custom post templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 1:18pm
6
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by edit with the Elementor Page Builder.Please clear all the browser caches and check again.Regards,PenciDesign.
sourav
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please edit the header layout using the Penci Header Builder, and then select the Text logo option as shown in the screenshot below:Regards,PenciDesign.
Thomas
Humix Video & WP BakeryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 25, 2024 at 10:44pm
16
Most recent comment from Thomas:This is done, they have found the Problem and solved it on the HUMIX-Servers, so i can now use the EmbedCode again :)
_Adam_
Bug Single Post templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 7:34pm
4
Most recent comment from PenciDesign Supporter:Hi,1. I can't log in to your site because of the wrong password.2. If you've created a post template with the Elementor Page Builder, all the settings at Appearance → Customize → Single ...
AlbertCrane4
Homepage Feature ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 4:31pm
2
Most recent comment from PenciDesign Supporter:Hi,Please refer to the document at this link to learn how to configure the homepage image with Yoast SEO: https://yoast.com/help/custom-open-graph-tags/Regards,PenciDesign.
mjunaidtahir
2 Column Structure for PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 4:01pm
5
Most recent comment from mjunaidtahir:Great, setting the Customer Container Width to 1400 px has solved the problem Checked the posts on Chrome browser, Edge Browser and on Android Mobile phone. Thank you guys!
clementguesnetpro
Social Media BarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 12:42pm
7
Most recent comment from PenciDesign Supporter:Hi,The issue is that one of your installed plugins has identified the link you inserted as broken.Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
a[href^=" ...
sourav
product Brand imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 7:44am
2
Most recent comment from PenciDesign Supporter:Hi,Please watch the video tutorial below:Regards,PenciDesign.
elsatove
Font for SearchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 25, 2024 at 2:14am
7
Most recent comment from PenciDesign Supporter:Hi,1. The font family on the homepage is managed by the Elementor Page Builder. Please edit it using Elementor, select the Penci Latest Post, and customize the font as shown in the screenshot: https:/ ...