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Public Tickets

Jennifer PENCI DESIGN - TEXT BLOCKClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:49am   2 Most recent comment from PenciDesign Supporter:Hi,You can hide the heading like the screenshot below:Regards,PenciDesign. Jennifer PENCI DESIGN - TEXT BLOCKClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:46am   2 Most recent comment from PenciDesign Supporter:Hi,I closed this ticket because you've created other ticket with similar issue: https://pencidesign.ticksy.com/ticket/3635814/Regards,PenciDesign. [email protected] There has been a critical error on this websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 9:01pm   2 Most recent comment from [email protected]:Hello, I have updated a plugin and everything now works fine, thank you too. All the best Closed topic tim-nieuwpoort Adjust blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 12:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Popup: config this area under this heading.Regards,PenciDesign. mediaag Problems after UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 10:16am   5 Most recent comment from mediaag:Okay, thank you. :) yaakovo How to limit Categories on Mega Menu?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 8:04am   2 Most recent comment from PenciDesign Supporter:Hi, You can't limit the number of categories, but you can manually select the subcategories you want to display in the submenu by dragging and dropping the category as a child item of the parent ... WA AccessibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 3:13am   24 Most recent comment from WA:If so this is amazing. Thank you so much for the kind excellent support. You don't know how much this means to me. You made my day! Thank you.  gongvincent1994 translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 8:55am   5 Most recent comment from PenciDesign Supporter:H,Have you resolved this issue? I can't log in with the account you provided.Regards,PenciDesign. Chris 500 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 8:52am   6 Most recent comment from PenciDesign Supporter:Hi,Let's try this version; I'll help you debug your site.Regards,PenciDesign. soccerbbbb compromised siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to your Google account.Please follow the document at this link for more information: https://support.google.com/google-ads/answer/9355975?hl=enI recommend that you contact Goo ... SimsWorld Several issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 1:48am   13 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad isn't working according to the workflow you need.You need to enable it via the Customizer and modify the settings for individual pages.Regards,Pen ... CHING YUN how to edit my home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 2:55pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → Home Featured Boxes: edit these blocks in this section.Regards,PenciDesign. Jennifer Changing Child ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 9:40am   2 Most recent comment from PenciDesign Supporter:Hi,You can activate the Soledad child theme, import the demo data then modify the data.Please watch the video document below:Regards,PenciDesign. director12345 I need a suggestion on thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 9:34am   2 Most recent comment from PenciDesign Supporter:Hi,You can create a similar design & layout by creating a page with the Elementor Page Builder → insert the "Penci Big Grid" element, select the Custom Item, and then fill out the celebrity profile ... ameyasathaye import sample data not visibleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 23, 2024 at 6:08am   4 Most recent comment from PenciDesign Supporter:Hi,I've configured the homepage template for your site.Please clear all the browser caches and check again.Regards,PenciDesign.