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Public Tickets

CLAUDIO DE SOUZA I need a favor. Matter of fact twoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2024 at 5:19am   4 Most recent comment from PenciDesign Supporter:Hi,The CSS code I sent will prevent Google Auto Ads from displaying banners inside the menu content. It won't affect the page speed.Regards,PenciDesign. julyrod Embed Instagram LiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2024 at 4:04am   5 Most recent comment from julyrod:Thank you! nicolauspaus Widget ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2024 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi, This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress, Please install the Classic Widget plugin for your site: https: ... nicolauspaus Featured image captionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2024 at 3:50pm   10 Most recent comment from PenciDesign Supporter:Hi,Please edit the single post template with the Elementor Page Builder then enable the "Show Image Caption" option.Regards,PenciDesign. marcin127 Custom Header Category and single post, custom postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 9:46am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please create a custom archive template by following the document at this link: https://soledad.pencidesign.net/soledad-document/#archive_pageRegards,PenciDesign. WA mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 2:42am   7 Most recent comment from WA:That will be awesome and thank you for your kind help and support.  Vegannomads Mega Menu CSS/ JS FilesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 1:07am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please try to turn off all the CSS/JS optimizations on the WP-Rocket and use the cache feature only.For the site optimization, please follow the document guide at this link: https://s ... adaparisi read more buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2024 at 12:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .standard-content .penci-more-link {    display: none;}Regards,PenciDesign. Erik Get rid of elementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2024 at 3:54am   3 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-grid .list-post.list-boxed-post .item > .thumbnail:before {  border-right-color: #000;}Regards,P ... [email protected] recover my footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 3:27pm   25 Most recent comment from [email protected]:Hello, I have already found the problem, I had inserted my analytics ID G-SJKQ.... in Google Analytics Page Views-Profile IDThis is causing the visit counter to not work, I have deleted the G-code.... ... yanjchen0612 PortfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 12:24pm   9 Most recent comment from yanjchen0612:Thank you for your help pedrokraft Presentation of Post Headlines on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad only showing the sub-title on the single post.We'll add more display option in the future theme update.Regards,PenciDesign. scottpaul70 Woo/WPRocket Mini Cart Widget Ajax IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 12:46am   8 Most recent comment from PenciDesign Supporter:Hi,We need to run some tests on the testing site, so I'll update this ticket when everything is resolved. Thank you for your information.Regards,PenciDesign. babyu AMP plugin updatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2024 at 4:21pm   7 Most recent comment from babyu:Hi, thanks for quick reply, All the features I requested are available in AMP Plugin, but all are static no options to change from default colors and default alignment. Thanks for your help and supp ... director12345 Elementor video section is not visibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2024 at 10:38am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.