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Public Tickets

brianm185 Play featured video on homepage/category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 6:53am   7 Most recent comment from PenciDesign Supporter:Hi @Comfygirlcurls,Please create a new ticket with your site URL, I'll check and then send you a quick guide.Regards,PenciDesign. caslanr aslan SubdomainsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2024 at 1:45am   2 Most recent comment from PenciDesign Supporter:Hi,This issue pertains to the DNS configuration.Please proceed to the domain settings and delete the A record that includes the * value.For further assistance, please reach out to the domain registrar ... smithy11 How to add more Social Media Icons to the HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2024 at 10:19am   3 Most recent comment from smithy11:Thank you PenciDesign for this. Worked perfectly well. And prompt reply too. Good service. Thanks again. xjubeix Header & Footer not visibleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 27, 2024 at 7:19pm   4 Most recent comment from xjubeix:I am so sorry. Someone switched the page layout from default to blank in WPBakery. I fixed it and now it's working. I apologize. emregoktepe Litspeed SettingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 4:15pm   5 Most recent comment from PenciDesign Supporter:Hi,If you want to significantly improve the page speed score, please delay loading all images until user interaction. You can do this by navigating to Appearance → Customize → Speed Optimization � ... eivindert Social loginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 11:56am   3 Most recent comment from eivindert:Thanks! :)  WA Customizing Top Menu BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 2:14am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Primary Menu: change the menu colors under this heading.Regards,PenciDesign. nallepuh1 Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi,If you wish to manually select the post IDs, you'll need to build your page using the Elementor/WPBakery Page Builder. The customizer only supports querying posts from categories and tags.Rega ... digitalworldstory how to space between post contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 1:42am   10 Most recent comment from PenciDesign Supporter:Hi,I've modified the custom CSS at Appearance → Customize → Custom CSS.Regards,PenciDesign. ravikatha Search form styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2024 at 1:41am   2 Most recent comment from PenciDesign Supporter:Hi,This search style is only compatible with the default header style. The header builder supports only two styles: click to display the search form below the icon and overlay.Regards,PenciDesign. yanjchen0612 Enable issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2024 at 12:00pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... pierreto007 Problem with Soledad's Lazyload: and support opinionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2024 at 8:07am   3 Most recent comment from pierreto007:Hello, Except that I don't have any other plugins apart from Cloudflare, which normally doesn't interfere, to optimize the JavaScript. You know that I want to use Penci Shortcodes & Performa ... Erik Edit a TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2024 at 5:27am   5 Most recent comment from Erik:thanks lukabat create a line between postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2024 at 4:15am   2 Most recent comment from PenciDesign Supporter:Hi,Please provide the URL where you would like to add this line.Regards,PenciDesign. Ram Kumar Paid post not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2024 at 2:02am   8 Most recent comment from PenciDesign Supporter:Hi,All the issues related to the item settings you've configured with the Getpaid.Please make sure you've entered the following number:- Total posts the user can submit,- The auto-renew time ...