Public Tickets
criticjonni
Google Ads interrupting Top Bar on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2023 at 10:31am
5
Most recent comment from criticjonni:I thought that might be the case, thanks anyway. I'll just turn this ad off.
ssunny1010s
Can Not change Accent ColorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 21, 2023 at 8:43am
3
Most recent comment from ssunny1010s:Thanks
PaxosMagazine
First page displayedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 4:16pm
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me the video demo or the live preview URL?In general, you can create a page effect by following the document at this link: https://elementor.com/help/page-transitions/Regards,PenciDes ...
sparkylab
Issues with layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 4:15pm
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
stelawinetips
name on postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 11:33am
3
Most recent comment from stelawinetips:great thanks
Khubaib
Unable to hide category and date on archive templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 9:23am
3
Most recent comment from Khubaib:Thanks, it worked.
Lukasz Ropczynski
Problem with banner in topClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 9:55am
12
Most recent comment from Lukasz Ropczynski:I found the reason! I had to clear my Cloudflare cache!
Solved!
Rameshwor Dahal
Video SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 3:53am
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.wp-block-video video { aspect-ratio: 4/3;}Regards,PenciDesign.
Jamie
How do I change the default currency of the theme?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:55am
2
Most recent comment from PenciDesign Supporter:Hi,About your question, please follow the document at this link: https://woocommerce.com/document/shop-currency/Regards,PenciDesign.
Morgane Charlier
Speed Optimization on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:55am
16
Most recent comment from PenciDesign Supporter:Hi,You can reactivate the CDN without any risk.Regards,PenciDesign.
PkaSlaTv
Image isn't appear when share to FacebookClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:39am
21
Most recent comment from PenciDesign Supporter:Hi,Yes. This is an issue of Facebook, not coming with the Soledad theme.Regards,PenciDesign.
Alex
theme functions / featuresClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 5:20pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#text-to-speech2. Go to Appearance → Customize → General → Dark Mode: change the link color at th ...
Lukasz Ropczynski
Problem with Google Search Console ToolsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:51pm
3
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check it.Regards,PenciDesign.
Francesco
https://www.avvisatore.it/Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:45pm
2
Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign.
chadcatchyou
comments listing - No comment found.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:44pm
10
Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please clear your browser's cache and then recheck.Regards,PenciDesign.