Public Tickets
francescocasoli1389
Text to speechClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 24, 2024 at 9:57pm
6
Most recent comment from francescocasoli1389:Ok I managed to fix the problem: I deactivated all the plugins exept Text to speech, cleared the cache, and then the player appeared; I reactivated one by one the plugins and checked that the player ...
adaparisi
penci recipe plugin helpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 24, 2024 at 3:46pm
12
Most recent comment from PenciDesign Supporter:Hi,Yes. You should install the Elementor plugin and follow the video document below:Regards,PenciDesign.
wetvibes
Front end submission cant access galleryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 24, 2024 at 2:45am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that one of your plugins has modified the media upload features.To troubleshoot this, please disable all plugins (except for the ones that come with the ...
wpsovac
Issue with Social Media Sharing using SEO Yoast PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 24, 2024 at 1:53am
4
Most recent comment from PenciDesign Supporter:Hi,The issue lies in the fact that WhatsApp and some social networks require specific image sizes, including the size of the featured image. Please attempt to resolve this problem by installing the fo ...
MsWildCard
Social button alignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 11:06pm
3
Most recent comment from MsWildCard:That fixed it. Thank you!
jamesnguyen1
theme is missing the style.css stylesheetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 7:54pm
2
Most recent comment from jamesnguyen1:Hello,I downloaded the Wordpress installation .zip file one more time and this time it was successful.Best,James
maomixes82
Reducir css y tamaño del logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 3:26pm
13
Most recent comment from maomixes82:Muchas gracias, todo ok
MsWildCard
Social button alignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 3:19am
7
Most recent comment from MsWildCard:Worked great! Thank you!
emregoktepe
featured image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 2:00am
4
Most recent comment from PenciDesign Supporter:Hi,The custom post templates also allow for displaying the slider from the galleries post format. Please refer to the document I sent for guidance.Regards,PenciDesign.
comzept
Penci AIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 1:46am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please delete the Penci AI plugin then re-install it by going to Appearance → Install Plugins,2. The current version of the Penci AI only supports one API key, so you don't need to creat ...
tgyi
Inline Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,The Custom Taxonomy option applies for the custom post type or the custom post taxonomies (excluding the post categories and post tag).Regards,PenciDesign.
kindandtasty
Site Tagline in Header BuilderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 4:28pm
13
Most recent comment from kindandtasty:OK, I'll figure it out. Kind regards,Jasmina
tgyi
Elements sliding on top of each other.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 12:20pm
4
Most recent comment from PenciDesign Supporter:Hi,We'll improve this feature in the future theme update.Regards,PenciDesign.
Bhavin Goswami
Unable to update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 12:19pm
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please try to check again in the next few hours.Regards,PenciDesign.
maomixes82
INP coreweb vitalsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 8:11am
2
Most recent comment from PenciDesign Supporter:Hi,This is a new metric of the Google PageSpeed Insight. Please read the document at this link to understand how to optimize it: https://www.searchenginejournal.com/improve-interaction-next-paint-deb ...