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Public Tickets

Naosan Connecting to Twitter (X)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2023 at 9:41am   2 Most recent comment from PenciDesign Supporter:Hi,Starting February 9, Twitter requires upgrade your account to premium to get the API key. You can read the document details at this link: https://forums.envato.com/t/important-notice-for-code-autho ... Sahil Olekar how to disable Featured Image in the postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2023 at 3:08pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Hide Featured Image on Top" option.Regards,PenciDesign. isusterov errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2023 at 1:21am   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... Chrystelle Ngoulou Issue with the Header editionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 11:32pm   7 Most recent comment from Chrystelle Ngoulou:Thank you for everything.Take care  Marina747 SchemaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:28pm   8 Most recent comment from PenciDesign Supporter:Hi,About the schema connect, please wait for our team to research and improve it in the future theme update.Regards,PenciDesign. Ravi Set Static Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:27pm   10 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: turn on the "Remove Schema Data for Single Posts/Pages" option.Regards,PenciDesign. laugher LCPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:24pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to improve the LCP score, please go to Appearance → Customize → Speed Optimization → General & Lazyload: turn on the "Delay all images loading in the first screen to optimize LCP ... laugher Externally referred css?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:46am   4 Most recent comment from PenciDesign Supporter:Hi,To resolve this issue, please navigate to Appearance → Customize → Speed Optimization → Optimize CSS and disable the 'Disable Delay Loading Icon Fonts' option.Regards,PenciDesign. tinatvu Vu Website homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the "Main Sidebar" then delete the Categories widget.Regards,PenciDesign. MsWildCard Add button to about me widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 12:38am   3 Most recent comment from MsWildCard:Worked perfectly, thank you! Jack Yang header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 3:43pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you assigned the header to your site at Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages?Regards,PenciDesign. Henry Ou Weather tool barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Soledad theme doesn't support this feature.You can install the Location Weather plugin and follow the document at this link: https://wordpress.org/plu ... christiehorng How to let menu display on the background picture, not above it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 12:12pm   3 Most recent comment from christiehorng:It works. Thank you.The place for setting is "edit the page (don't use elementor) ＞roll down to "PAGE OPTIONS"＞2nd tab "HEADER"＞Enable Header Transparent: "Yes". SHAHABODDIN thumbnail in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 11:55am   3 Most recent comment from PenciDesign Supporter:Hi,You can change the featured image size by going to Appearance → Customize → Featured Slider → General: change the image size on the following options:- Custom Image Size on the Slider- Custom ... Travis VanHoose Featured BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 8:02am   2 Most recent comment from PenciDesign Supporter:Hi,You can add unlimited featured boxes by creating a page with the Elementor Page Builder.Please watch the video document below:Regards,PenciDesign.