Public Tickets
Giampietro
code google G4Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2023 at 7:10am
6
Most recent comment from Giampietro:Tnx check all
soccerbbbb
security connectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2023 at 6:35am
4
Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
laugher
Photo sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2023 at 1:11am
2
Most recent comment from PenciDesign Supporter:Hi,You should generally upload the image with a maximum of 1300px width.Regards,PenciDesign.
minbhu
Responsive LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2023 at 3:06pm
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot and take a note?Regards,PenciDesign.
Gian Mario Scolamiero
REFUNDClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2023 at 4:00pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow this link to request a refund: https://themeforest.net/refund_requests/newMy leader and Envato staff will respond via email.Regards,PenciDesign.
Giampietro
pagination numbersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2023 at 7:41am
3
Most recent comment from Giampietro:sorry i don't look.. :D tnx
Juan
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2023 at 3:29am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
fauquetlucile59
Top Bar - Article croppedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2023 at 2:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.penci-headline .pctopbar-item:first-child { min-width: 50%;}Regards,PenciDesign.
hussainsyed
Webpage Not Open PerfectlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2023 at 12:40pm
4
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
soccerbbbb
logo difference in different languageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2023 at 3:26pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard > Languages > Translations: search the "penci_logo" and then enter the logo URL for each language.
Regards,PenciDesign.
tssglobalresources
Favicon, Dark mode, and Youtube VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 5:31pm
7
Most recent comment from tssglobalresources:Hi,Sorted. Thank you.
kinngabhay
Site loading issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 3:17pm
6
Most recent comment from PenciDesign Supporter:Hi,I've configured the cache plugin for your site, here is the latest result:Regards,PenciDesign.
Malcolm
Refund RequestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 3:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow this link to request a refund: https://themeforest.net/refund_requests/newEnvato Staff and my leader will respond via email.Regards,PenciDesign.
Bhavin Goswami
Issues post UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2023 at 5:43am
17
Most recent comment from Bhavin Goswami:All Good Thanks please close cas
lemurdan
Customizer not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2023 at 1:33pm
4
Most recent comment from PenciDesign Supporter:Hi,This is an issue of the Hostinger PHP application, please add the following content to the wp-config.php file:
define( 'SCRIPT_DEBUG', true );Regards,PenciDesign.