Public Tickets
Stacey
shortcode and languageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 8, 2024 at 1:29am
2
Most recent comment from PenciDesign Supporter:Hi,You can paste the shortcode for the main languages, then translate this shortcode to another language by going to WPML → String Translations.Regards,PenciDesign.
nikkatsougris
Installing Crashed the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2024 at 1:43pm
10
Most recent comment from PenciDesign Supporter:Hi,You should use PHP 8.0Regards,PenciDesign.
chaungkuoming
how to change button colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2024 at 12:42pm
5
Most recent comment from chaungkuoming:Oh, okay. I have no question. thanks.
3bitscontacto
Elementor ProClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2024 at 11:00am
18
Most recent comment from 3bitscontacto:Hello, Already solved. Thank you so much for your support and your patience.Have a good day :)
leires
Website is slow and often has problems establishing a connection to the databaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2024 at 1:55am
7
Most recent comment from PenciDesign Supporter:Hi,1. Please follow the document at this link to understand how to speed up your site: https://soledad.pencidesign.net/soledad-document/#speed-optimization2. Regarding the issue of establishing a conn ...
lionden
Footer duplicatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2024 at 8:14pm
9
Most recent comment from lionden:Awesome! Thank you so much for your help with this issue!
GuanRu Peng
the reading timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2024 at 3:36pm
2
Most recent comment from PenciDesign Supporter:Hi,You don't need to install any extra plugins because Soledad already includes this feature.Please go to Appearance → Customize → General → General Settings: turn on the "Estimate Reading ...
Pantelis Tampakopoulos
Disable CommentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2024 at 3:33pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Settings → Discussion: uncheck the "Allow people to submit comments on new posts" option.Regards,PenciDesign.
swimrun
How do i remove the social icons on the top right of the page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2024 at 8:06am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Main Bar & Primary Menu: turn off the "Enable Social Icons on Main Bar" option.Regards,PenciDesign.
swimrun
Category name with Post page titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2024 at 6:48am
2
Most recent comment from PenciDesign Supporter:Hi,Please use the "Post - Taxonomy" element to show the category name.Regards,PenciDesign.
Stacey
News TickerClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 6, 2024 at 2:19am
8
Most recent comment from PenciDesign Supporter:Hi,Please send me the FTP account details, and I'll help you troubleshoot all the plugins on your site.Regards,PenciDesign.
bassivm
Different designClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2024 at 12:21pm
2
Most recent comment from PenciDesign Supporter:Hi,You've followed the wrong steps. Please activate the child theme before importing the demo data.Regards,PenciDesign.
Hana
Penci widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2024 at 6:55am
2
Most recent comment from PenciDesign Supporter:Hi,
About this case, please follow the document details at this link: https://gutenbergtimes.com/using-classic-widgets-with-blocked-based-themes-introducing-the-legacy-widget-block-plugin/
Regards,Pen ...
EbonyIris
I don't want to use MailChimpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2024 at 6:52am
2
Most recent comment from PenciDesign Supporter:Hi,MailChimp is the most popular mail subscribe service, so the current version of Soledad only supports it.In the future, we'll add more mail service options.Regards,PenciDesign.
lionden
Search PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2024 at 5:11pm
12
Most recent comment from lionden:Thanks so much for your help! I no longer use the BugMeBar plugin, which I just found out has been abandoned by its developer, so I deactivated, then deleted it. And now Elementor works in my templat ...