Public Tickets
scottpaul70
Woo/WPRocket Mini Cart Widget Ajax IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 2, 2024 at 12:46am
8
Most recent comment from PenciDesign Supporter:Hi,We need to run some tests on the testing site, so I'll update this ticket when everything is resolved.
Thank you for your information.Regards,PenciDesign.
babyu
AMP plugin updatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 1, 2024 at 4:21pm
7
Most recent comment from babyu:Hi, thanks for quick reply, All the features I requested are available in AMP Plugin, but all are static no options to change from default colors and default alignment. Thanks for your help and supp ...
director12345
Elementor video section is not visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 1, 2024 at 10:38am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
director12345
How to add "Lightbox for all the images"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 1, 2024 at 8:07am
14
Most recent comment from PenciDesign Supporter:Hi,I've re-configured your site.Please clear all the browser caches and check again.Regards,PenciDesign.
julyrod
Amp MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 1, 2024 at 2:44am
3
Most recent comment from julyrod:Hello, thank you. It worked ! I really appreciate your support. Is fast and accurate. Congratulations!!
Ram Kumar
Enable Multi languageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 30, 2024 at 10:14am
5
Most recent comment from Ram Kumar:Hi,Please also consider my request that the admin configure front-end submission page in future.
Gregor
Mobile Page Performance IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 30, 2024 at 7:14am
3
Most recent comment from Gregor:Many thanks, I will do so and hope my Google CWV will increase for mobile, major issue I have is the LCP & FCP which is a too long to pass CWV,fyi, EZOIC has their own Caching System, so W P Rocke ...
chrislaid
penci writerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 30, 2024 at 1:36am
8
Most recent comment from PenciDesign Supporter:Hi,You can insert videos or any media type into the post content, and the Penci Paywall will trim all the content for non-logged-in users and display it in the premium subscription.Regards,PenciDesign ...
aynis
Galleries not showing properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 29, 2024 at 3:55pm
18
Most recent comment from PenciDesign Supporter:Hi,About this issue, please try to turn off the HTML Minify by going to Appearance → Customize → Speed Optimization → Optimize HTML. Clear all the site caches and then check again.Regards,PenciD ...
Udbye7120
Soledad lazy loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 29, 2024 at 11:49am
16
Most recent comment from Udbye7120:Thanks a lot 👍😊
Wajiha Ahamed
Mobile sidebar nav menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2024 at 6:29am
12
Most recent comment from Wajiha Ahamed:Sorry wrong text..
CLAUDIO DE SOUZA
Two QuestionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 29, 2024 at 2:29am
2
Most recent comment from PenciDesign Supporter:Hi,1. Do you mean the review on the comment form? Please go to Appearance → Customize → Single Post → Comments Form → Turn on the "Enable Comment Ratings" option.2. The Smart Lists feature wil ...
hubthememrj
homepage access then download file not open homepage.Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 28, 2024 at 5:37pm
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me more information about your site issue (screenshot, ..)?Regards,PenciDesign.
Ram Kumar
Need some change is user menu and custom msgClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2024 at 3:41pm
4
Most recent comment from PenciDesign Supporter:Hi,This notice message needs modification in many plugin files, so please wait for the new update of the Penci Frontend Submission plugin.Regards,PenciDesign.
Ram Kumar
user menu does not looking goodClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2024 at 3:39pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.pctopbar-login-btn .pclogin-sub li {
margin-bottom: 5px;
padding-bottom: 5px;
}
...