Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

christiehorng thumbnail on post list (dashboard)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 4:47am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the post listing screen → Screen Options: select the columns you want to show on this panel.Regards,PenciDesign. brihayes101 Pages/PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 2:08am   8 Most recent comment from PenciDesign Supporter:Hi,1. The Instagram Feed now showing correctly on my browser: https://imgur.com/a/2SGOMnN2. If you change the menu, please click the "Mobile Sidebar Menu" element, then change the menu on the left pan ... vasilism3 Problem with theme templatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 7:27pm   8 Most recent comment from vasilism3:Thank you! laugher Video loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 2:25pm   4 Most recent comment from PenciDesign Supporter:Hi,This is a lazyload feature of the Penci Shortcode & Performance plugin. You can turn it off by going to Appearance → Customize → Speed Optimization → General & Lazyload: turn on the "Disable ... laugher Breadcrumb colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 12:41pm   7 Most recent comment from laugher:Solved. Rank math breadcrumb don't suffer this problem. Disabled penci breadcrumbs and used that. simonxg35 side menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 1:02am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: Regards,PenciDesign. rebeccaespinosa changing the navigation barrClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 12:59am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → Colors: change the following options: - Menu Text Color- Menu Text Hover & Active ColorRegards,PenciDesign. agam font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2023 at 3:34pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support changing the default font size on the back end.We'll consider adding this option in the future theme update.Regards,PenciDesi ... Patrice Greanville Stray elements overlap post content at bottom/footer areaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2023 at 10:50pm   3 Most recent comment from Patrice Greanville:Dear Friends,THANK YOU MOST SINCERELY FOR YOUR PROFESSIONAL AND PROMPT ASSISTANCE.The issue is now resolved! Sahil Olekar default image for the thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2023 at 12:19pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General: turn on the "Auto Get Featured Image from Post Content" option.Regards,PenciDesign. Rita penci sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2023 at 8:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Install Plugins: install the Penci Slider plugin and then check again.Regards,PenciDesign. toptal add languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2023 at 1:51am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Text To Speed doesn't support "Hebrew" languages. We'll add this in the future plugin update.Regards,PenciDesign. Patrice Greanville Footer floating over content in Wordpress Page / footer (???) items overlap post contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2023 at 1:32am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Single Posts → General → turn off the "Enable Font Sizes Changer" option. Regards,PenciDesign. Charles Mobile Header MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 6:07pm   3 Most recent comment from Charles:Thank you; the second part was the issue, and that fixed it. tim-nieuwpoort IG tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 1:01pm   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...