Public Tickets
leadwebpraxismedia
I need to update my theme to the latest versionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 13, 2024 at 9:26am
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document at this link to understand how to update PenNews theme.How to manually update the theme to the latest version?Regards,PenciDesign.
Chinonso
My single posts are not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2024 at 2:13am
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
darweshshngalee
Edit template rightsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 13, 2024 at 2:11am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Footer → General → Footer Copyright Text: change the copyright text at this option field.Regards,PenciDesign.
darweshshngalee
logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2024 at 6:46pm
3
Most recent comment from darweshshngalee:Thank you, the problem has been solved
Tzahi Ganon
text to speechClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2024 at 1:27am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Rahul Gupta
Use theme on multiple websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 3:46pm
6
Most recent comment from PenciDesign Supporter:Hi,Your site is running an outdated version of Soledad, so some functions may not be working correctly.
Please follow the document below to update Soledad to the latest version:How to Update A Premium ...
Michal
remove authorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 2:05pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Single Posts → General: turn on the "Hide Author Box" option,2. The content you want to remove is included in the main post content you've added ...
firosyd
Shortcodes not change to HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 12:06pm
4
Most recent comment from firosyd:Yes, I ever do that procedure cache's cleaning, browser, firewall, etc, including opening on window incognito mode. It's took a long time to clean of cache so that sent you this message in ...
Hana
SmartListClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 9:11am
4
Most recent comment from PenciDesign Supporter:Hi,When you format the content with the smart list, the entire content structure will be reordered, and you won't be able to change it.Regards,PenciDesign.
Jennifer
Importing DemosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3624824/Regards,PenciDesign.
Jennifer
Importing DemosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus: select the Main Menu then modify the menu items on this page.Regards,PenciDesign.
Miroslav Dubina
Unable to install storeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:48am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me more information about your site issue?You can watch the video document below:Regards,PenciDesign.
WA
changes using widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 11:50pm
1
Most recent comment from WA:Resolved
thelustdragon
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 4:24pm
3
Most recent comment from thelustdragon:Thank you so much for your support.
finessecom
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 12:50pm
3
Most recent comment from finessecom:Thank you very much