Public Tickets
WA
Contact formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 10:56pm
3
Most recent comment from WA:Very helpful thanks.
Nirmitsinh
About MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 5:14pm
3
Most recent comment from Nirmitsinh:Yes its working fine. Thank you.!!
butterflyphotography
Featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 4:58pm
3
Most recent comment from butterflyphotography:thankyou!
butterflyphotography
Shaking textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 4:58pm
5
Most recent comment from butterflyphotography:okey dokes! thankyou
fgt196
Demo SettingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 3:46pm
4
Most recent comment from PenciDesign:Hi,I'm Kang, CEO of PenciDesign team. I'm sorry if you're feeling that. But, as I checked no any rude in the replieds on your another ticket. You're doing wrong and the support staff just let you kno ...
ccannes
updating themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 3:40pm
3
Most recent comment from TronMedia2015:Try "Child Theme Configurator" plugin to copy your settings to a child theme, then instal the update the way they suggest.
fgt196
Updating Theme FailureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 8:34am
4
Most recent comment from PenciDesign:Hi,Because you're doing wrong - that caused this issue.Please go to download page and re-download "All files and documentation"After that, extract this download package, you will get a new folder, ope ...
Tal221
LATEST POSTS and instgram sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 5:46am
8
Most recent comment from Tal221:works! thank you
hagerini
Plug-in upload failureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2018 at 3:03am
2
Most recent comment from PenciDesign:Hi,This issue caused by the config from your hosting. Please contact with your hosting provider and requirements them to increase it.Best Regards,PenciDesign
ElleTalk
Featured Images HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 4:20pm
4
Most recent comment from PenciDesign:Hi,1/ When you do that, your layouts will broken because on the mobile, the screen are too small and it can't be display in one line like on the desktop - That's why responsive design born.2/ About so ...
SRose-Weir
Removing theme to use on another domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 4:15pm
4
Most recent comment from PenciDesign:Hi,Yeah - It's old domain - it's different with domain for testBest Regards,PenciDesign
RapFrancuski
Category name on slider style20Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 3:48pm
4
Most recent comment from PenciDesign:Hi,This categories display there can be has multiple categories - so, you can't apply this feature like on category mega menu.Best Regards,PenciDesign
Marisa
Padding Beneath MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 3:18pm
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
body.page-template-default.wpb-js-composer #header{ margin-bottom: 0; }Best Regards,PenciDesign
tulaconosciroma
Vertical Logo on ipadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 3:12pm
4
Most recent comment from PenciDesign:Don't forget take some time to give us a 5star rating on https://themeforest.net/downloads if you love our themeThank you so much and have a great week,Best Regards,PenciDesign
Sabrina Costa
Text previewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2018 at 3:05pm
4
Most recent comment from PenciDesign:Hi,Also, please make sure you didn't check to Customize > Other Layouts Options > Remove Post ExcerptBest Regards,PenciDesign