Public Tickets
Sam
Help with the design of the pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 1:31am
4
Most recent comment from PenciDesign Supporter:Hi,The issue arises from the logo image containing excessive white space around it. Please edit the image to remove any unnecessary spacing and then re-upload it.Regards,PenciDesign.
René
Where is it now that I put the size on H1, H2, H3, etcClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 5:23pm
5
Most recent comment from René:Sorry it was me over there over saw this but thank you very much for your help :-) Renè
Morgane Charlier
HTTP / HTTPSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 4:30pm
6
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've not cleared the site caches before making a Google test.Let's check with this URL: https://takeabreaksomewhere.com/?cache=434343434Regards,PenciDesign.
kurapika168
pullquoteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 4:09pm
6
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.post-entry .wp-block-pullquote { padding: 0;}Regards,PenciDesign.
criticjonni
Any idea why whenever I embed a social media post the body text overlays the bio?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 3:49pm
6
Most recent comment from criticjonni:That worked, thank you. Hopefully, the bug gets fixed soon as I like being able to give accessibility to a variety of different people.
hkdsawp
How to display menu items over multiple linesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 3:47pm
6
Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL.Regards,PenciDesign.
Morgane Charlier
Homepage elementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 3:31pm
5
Most recent comment from Morgane Charlier:Thanks a lot, I found it.
René
Can't you put an inner section into another text section?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 1:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot that is related to your question.Regards,PenciDesign.
laugher
Header SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:04am
2
Most recent comment from PenciDesign Supporter:Hi,All of the code is related to the standard HTML structure and the WordPress core; you should avoid deleting any of it.Regards,PenciDesign.
laugher
font.gstaticClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:02am
2
Most recent comment from PenciDesign Supporter:Hi,This is a prefect DNS link on the header, you can't access it directly.Regards,PenciDesign.
samanthaj24
Round Image is Not roundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:01am
2
Most recent comment from PenciDesign Supporter:Hi,The image on the screenshot is already round. You need to upload the square image (1:1 ratio) to make the round effect work correctly.Regards,PenciDesign.
Lella
BlogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 7:23am
5
Most recent comment from Lella:Many thanks for the instructions. Have a great day!Alessia
samanthaj24
None of my changes are taking effectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 6:13am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
huangyc221
facebook feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Widgets: expand the "Sidebar Hamburger Menu" then remove the Facebook Feed widget on this widget area.Regards,PenciDesign.
curiouscyn
unable to updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2023 at 2:50pm
7
Most recent comment from curiouscyn:Thank you so much!Cynthia