Public Tickets
Jan
Demo is not availableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 1:14pm
2
Most recent comment from Jan:Hi, I figured it out. :)Thank youJan
Lukasz Ropczynski
Post's view countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 7:19am
3
Most recent comment from Lukasz Ropczynski:Thank you. I turned it on and it started working fine!
Jan
Rounded bullet points in the listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 6:43am
5
Most recent comment from Jan:Thank you, You can close the ticket now.Jan
gamesmag
Error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 5:37am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, Soledad theme doesn't use the "elementor/widgets/widgets_registered" hook. Maybe this comes from one of your installed plugins.I've updated all the plugins to ...
LINZZ
Querys most viewedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 2:41am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing most reads in the last 24 hours.You should install the WordPress Popular Posts plugin and follow the document at this link ...
laugher
canonicalize home page paginationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 13, 2023 at 2:20am
8
Most recent comment from PenciDesign Supporter:Hi,Do you mean you want to remove all the pagination page numbers on the homepage?You should insert this code either into the functions.php file of the child theme or by using the CodeSnippet plugin a ...
mazzocchiandrea
Slider on FirefoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:52pm
8
Most recent comment from PenciDesign Supporter:Hi,You're currently using the oversized screen resolutions. If you want the slider image fit to your screen, you need to upload an image that has a similar ratio.Regards,PenciDesign.
soumitroroy
Regarding Page speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:39pm
2
Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
paulotravels
Issue with HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:21pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've selected the wrong page template for the homepage.I'll configure it for your site.Please check.Regards,PenciDesign.
Fred
Disable Comment Counts on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:08pm
4
Most recent comment from PenciDesign Supporter:Hi,Please edit the home page with the Elementor Page Builder then modify the settings like the video tutorial below:Regards,PenciDesign.
nancy026
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 4:16pm
2
Most recent comment from PenciDesign Supporter:Hi,I'll close this ticket because this is duplicate content.Regards,PenciDesign.
René
I must have replaced the cover with another one, how do I do it, it now shows the wrong oneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 12:34pm
4
Most recent comment from PenciDesign Supporter:Hi,You can change it by going to dashboard → Settings → Reading → Your homepage display.Regards,PenciDesign.
kafushedi
how to setup countdownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 12:02pm
2
Most recent comment from PenciDesign Supporter:Hi,Maybe you've entered the wrong value on the countdown value.Please edit like the screenshot below:Regards,PenciDesign.
Lukasz Ropczynski
The appearance of the post category pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 6:33am
3
Most recent comment from Lukasz Ropczynski:Thank you very much. I managed to make changes.
PkaSlaTv
Disable some social media iconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:10am
6
Most recent comment from PenciDesign Supporter:Hi,Soledad version 8.4 only supports re-order the social profile items on the header/footer.Regards,PenciDesign.