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Public Tickets

Jessy-Lawrence Images in the wrong section.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2023 at 1:35am   6 Most recent comment from PenciDesign Supporter:Hi,When you update the content and featured image of the post, the content on the homepage and other archive pages also applies the new change.Regards,PenciDesign. Udbye7120 Styling issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 8:16pm   5 Most recent comment from Udbye7120:ok, thanks 😊 Esther How to add extra parts on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:57pm   2 Most recent comment from PenciDesign Supporter:Hi,You can build it with the Penci Block and Elementor by going to dashboard > Penci Block > select the current footer block then start to edit with the Elementor Page Builder.You can read more the do ... laugher Refuse button in GDPRClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General  > GDPR Policy: remove all the following options:- Custom Text "Accept",- Custom Text "Read More",- Custom URL on "Read More" ButtonRegards,PenciDesig ... Steve Movement of SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 8:50am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Turn on the "Enable Sticky Sidebar" option.Regards,PenciDesign. Steve Category TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 4:23am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn on the "Remove "Category:" Words on Category Pages" option.Regards,PenciDesign. DFK_93 MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 2:18am   1 Most recent comment from DFK_93:Comment removed  DFK_93 Import templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 1:39am   1 Most recent comment from DFK_93:comment removed morganmosess import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2023 at 12:40am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please go to Appearance > Menus, select the Main Menu then edit the menu item on this screen.For more information, please read the document here: https://soledad.pencidesign.net/soled ... JoanaFPFreitas White screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 7:54pm   5 Most recent comment from JoanaFPFreitas:Hi,Thank you so much for your support!Kind regards,Joana Freitas DFK_93 Import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 5:54am   4 Most recent comment from PenciDesign Supporter:Hi,You should read all the document about demo/style import here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign. Mannenmedia No zoom?!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2023 at 2:10am   10 Most recent comment from PenciDesign Supporter:Hi,That's strange. Please allow me to recheck this case on another Windows PC, and I will update this ticket soon with my findings along with the team member's input.Regards,PenciDesign. rajamsaad7 I want to revoke this license to use it on new websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2023 at 2:10am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... huabear template post content can't be edited and front end shows wrongClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2023 at 4:28pm   4 Most recent comment from PenciDesign Supporter:Hi,Maybe you don't understand how the post template work.If you want to create a post template, you should go to Dashboard > Post Template, then you can choose the post template by going to Appea ... patrik get startedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2023 at 3:38pm   2 Most recent comment from PenciDesign Supporter:Hi,Please take a little time to read Soledad document here: https://soledad.pencidesign.net/soledad-document/Regards,PenciDesign.