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Public Tickets

Himanshu SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2023 at 3:48pm   4 Most recent comment from PenciDesign Supporter:Hi,For one license code, you can use it for one website/domain only.Regards,PenciDesign. simonsitto999 DARK MODE configClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2023 at 11:39am   3 Most recent comment from simonsitto999:I found the dark model logo config. Thanks. Seth How to get sidebar to appear on custom pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 8:40pm   3 Most recent comment from Seth:THanks, I ended up having to use "page with sidebar" in this area, but it worked none the less! desireeclaudio The package could not be installed. The theme is missing the style.css stylesheet.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 4:41pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file.Please extract the downloaded package, and upload the soledad.zip file.For more information, please read the document here: https://soledad. ... Daniel Troncoso Post Title GridClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 4:29pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elementor-widget-penci-latest-posts .penci-entry-title { display: none;}Regards,PenciDesign simonsitto999 Logged in useer dropdown menu blockedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 1:49pm   3 Most recent comment from simonsitto999:it worked..thank you simonsitto999 wishlist icon not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:54am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > WooCommerce > Product Wishlist: turn on the "Enable Wishlist" option.Regards,PenciDesign. simonsitto999 dark Mode Config Logo, meny colors etc.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Dark Mode: you can customize everything about the dark mode in this section.Regards,PenciDesign. simonsitto999 Default template Page feature image problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:49am   4 Most recent comment from PenciDesign Supporter:Hi,You can change the default settings for the default page template go to Appearance > Customize > Pages > Page Header > turn off the "Enable Page Header for Pages" option.Regards,PenciDesign. simonsitto999 Hamburger Menu FlyoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 9:53am   2 Most recent comment from simonsitto999:never mind I found it. simonsitto999 shop page custom headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 7:19am   2 Most recent comment from PenciDesign Supporter:Hi,You can assign the header template for WooCommerce pages by going to Appearance > Customize > Logo & Header > Header Builder > Header Builder for WooCommerce.Regards,PenciDesign. Alex Images are not displayedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 1:03am   4 Most recent comment from PenciDesign Supporter:Hi,1. The lazyload library included in Soledad is the most commonly used library in all plugins.2. If you want to use the 3rd party plugin, please go to Appearance > Customize > Speed Optimization > G ... Robert RGB Media file synchronization problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 12:56am   4 Most recent comment from PenciDesign Supporter:Hi,Have you config the Envato Market plugin and entered the token key?Regards,PenciDesign. simonsitto999 Your Time zoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 4:26pm   2 Most recent comment from PenciDesign Supporter:Hi,You don't need to know the timezone, We'll try to reply to your ticket within 24 hours.Regards,PenciDesign. simonsitto999 How to disable author box below single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 9:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > General: turn on the "Hide Author Box" option.Regards,PenciDesign.