Public Tickets
Force4NZ
Fav iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 2, 2023 at 1:53am
6
Most recent comment from PenciDesign Supporter:Hi,1. Please don't deactivate the Really Simple SSL plugin,2. I've checked your site on mobile, it shows correctly. Please clear all the browser cache and check again.Regards,PenciDesign.
Force4NZ
Theme updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 2, 2023 at 12:56am
3
Most recent comment from Force4NZ:Great, thanks - done!
kittusiva
Still my a sped is too slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2023 at 2:40pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the pagespeed optimization document here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
lake_house
Image slider on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2023 at 12:24pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and take note. I'll help you check it.Regards,PenciDesign.
lake_house
Theme downloads discountsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2023 at 8:46am
3
Most recent comment from lake_house:Thank you
Flavio
Penci Advanced CarouselClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2023 at 2:31am
3
Most recent comment from Flavio:Thank you very much for the solution and congratulations on the speed of the response. Surprising
Virginie LEFORT
feed instagramClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2023 at 12:10am
7
Most recent comment from inklusion:Fixed. The theme was failing to update.
dorkaholics
Slideshow Captions Can't Fit More than 1 LineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 31, 2023 at 6:07pm
5
Most recent comment from dorkaholics:Thank you!
Olaf Jahns
Post Page builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 31, 2023 at 7:59am
2
Most recent comment from PenciDesign Supporter:Hi,Please insert the "Post - Taxonomy" element to show the post category.Regards,PenciDesign.
Frankie
Lost Topbar and bottom head after Soledad Speed OptimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 31, 2023 at 5:03am
7
Most recent comment from Frankie:Thanks for your reply
burattoalberto
instalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 5:35pm
5
Most recent comment from burattoalberto:Thank you!!!I will try.I wish you a great day
Leah
Instgram top bar feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 3:18pm
9
Most recent comment from leahp22:it's OK it's working now! Thank you have a nice day xx
Kosovares
I can't find where to changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 12:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translations: translate all the text in this section.Regards,PenciDesign.
tim-nieuwpoort
IG feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 12:43pm
8
Most recent comment from PenciDesign Supporter:Hi,Yes. Just re-update the Soledad theme, this problem will be fixed.Regards,PenciDesign.
kmantila
Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 4:15am
4
Most recent comment from kmantila:Hi,Yes, that was it. Thank you!Kate