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Public Tickets

Studio TekHaz maintenance and update requestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2023 at 4:52pm   4 Most recent comment from PenciDesign Supporter:Hi,1. If you want to improve the pagespeed loading time of your site, please follow the instruction on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization2. In case you can ... pirasfilippo Logo sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2023 at 12:53am   12 Most recent comment from PenciDesign Supporter:Hi,Please modify the code like the following below: #header {  margin-bottom: 56px;}Regards,PenciDesign. otakuapologist Weird redirect in galleries.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 1:11pm   19 Most recent comment from otakuapologist:Thank you. I think the issue is resolved now. I will come back if there is something more. Thanks so much! koshung theme modifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 10:02am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance > Customize > Logo & Header > Main Bar & Primary Menu: turn on the "Disable Header Search" option,2.  Navigate to Customize > General > Like Posts & Social Sharing: enab ... Virginie LEFORT HOMEPAGEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 9:55am   2 Most recent comment from PenciDesign Supporter:Hi,This demo was built with the Customizer settings, so if you want to edit it with the Elementor, you need to import this demo via Elementor Library Block by following the video document below:Regard ... gotitgraphics Facebook SharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,Your site contains the SSL issue, please try to install the Really Simple SSL plugin and then check again: https://wordpress.org/plugins/really-simple-ssl/Regards,PenciDesign. mharrisbb1984 my category pages are blank except for headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2023 at 12:53am   30 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-pagination span {    font-size: 18px;}Change 18px with the font size you want to show.Regards, ... Ravi060412 news letter not enableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 3:48pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document about newsletter here: https://soledad.pencidesign.net/soledad-document/#setup_mailchimpRegards,PenciDesign. George Post date and timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2023 at 12:57am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Settings > General: select "Custom" at the "Date Format" option field.Regards,PenciDesign. milena piai milenap11 suporteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:12pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please write your content in English,2. Your site used the AIO SEO plugin, so please follow the document here to modify the meta robots settings: https://aioseo.com/docs/using-the-robots-meta-se ... RohittSingh Looking for an upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 3:06pm   4 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.Have a good day.Regards,PenciDesign. Myana Image/heading/wording alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 1:35am   3 Most recent comment from Myana Smith:Awesome thank you that worked! Fred Disable Post View CountsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you permanently disable this feature.Regards,PenciDesign. melissamaryse ARCHIVEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2023 at 12:46am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me some URL that is related to this case.Regards,PenciDesign. HatandCo I can not see my posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2023 at 3:08pm   10 Most recent comment from PenciDesign Supporter:Hi,The image doesn't display because you've not set the featured image for the post.Please follow the document here to understand how to add the post thumbnail: https://www.wpbeginner.com/be ...