Public Tickets
Shirlyn
Social Share Logos not showing upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 4, 2022 at 3:50am
2
Most recent comment from PenciDesign Supporter:Hi,This element was managed by the Happy Addons Elements plugin, so please contact the author of this plugin about this problem here: https://wordpress.org/support/plugin/happy-elementor-addons/Our te ...
masayedf
Earning EffectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 4, 2022 at 12:54am
2
Most recent comment from PenciDesign Supporter:Hi,
About the pagespeed optimization, please take the time to read our detailed document here: https://soledad.pencidesign.net/soledad-document/#speed-optimization
In general, you should use the cache ...
rackdc
SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 4, 2022 at 12:53am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign.
tatawbcn
Q&AClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2022 at 11:24am
2
Most recent comment from PenciDesign Supporter:Hi,You can add the Q&A features by installing the AnsPress plugin here: https://wordpress.org/plugins/anspress-question-answer/Regards,PenciDesign.
a5d8g2j4l6
Center align the Primary MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2022 at 9:38am
5
Most recent comment from polorush:ok thx
Marina747
Star rating on recipesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 11:28pm
4
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Recipe doesn't allow you make change the star size & color.Regards,PenciDesign.
vanessa_ball
Latest Posts on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 2:59pm
6
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Posts Layouts:> Standard & Classic: Hide Comment Count,> Other Layouts: Hide Comment Count on Mixed & Overlay PostsRegards,PenciDesign.
Thanhdattt
Images size generateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 2:39pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. You can turn it off by going to Appearance > Customize > General > Manage Image Sizes.Regards,PenciDesign.
Udbye7120
Fix topbar on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 2:15pm
5
Most recent comment from Udbye7120:Thanks a lot 👍😊
akalopi
Elementor giving errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 11:26am
6
Most recent comment from akalopi:Thank you for all your hard work, we really appreciate it! Your the best and keep making awesome themes.
Matthew T Joseph
Social IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 2:17am
7
Most recent comment from Matthew T Joseph:Ok understood.
Timothy
latest updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2022 at 12:12am
2
Most recent comment from PenciDesign Supporter:Hi,1. About this issue, please read the document on this link to understand how to fix it: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/2. Al ...
[email protected]
Can't revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 5:54pm
8
Most recent comment from PenciDesign Supporter:Hi @Sirajul786,Please create a new ticket with your license information, I'll check and help you revoke it.Regards,PenciDesign.
saleemmanzoor
Where to Change Desktop Side MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 1:52pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General: change the side menu on this section.Regards,PenciDesign.
themensguide
Ad Inserter Plugin Throwing ErrorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2022 at 1:32am
3
Most recent comment from themensguide:Thank you. As you stated, that error was a result of the plugin. The support team at that end was able to resolve. Appreciate you guys