Public Tickets
Sérgio Sant\'Ana Junior
I would like some help on editors/editors.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 9:46am
5
Most recent comment from Sérgio Sant\'Ana Junior:Resolved
mansaweb
Builder is not working properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 4:44am
3
Most recent comment from mansaweb:THANKS
linamarluki
can't detect your purchaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 3:33am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that your license key has been registered for https://stor.idI've revoked the license key and then register it on https://viocy.com/Please check.Regards,PenciDesign.
haipp259
Archive description doesn't showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 2:34am
5
Most recent comment from haipp259:Thank you!
laugher
CLSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 1:48am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, you should clear all the Critical CSS cache, site cache then check again.Regards,PenciDesign.
diariocarioca
InstallationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 1:48am
2
Most recent comment from PenciDesign Supporter:Hi.1. The current version of Soledad doesn't include the "Fraunces" font family, we'll add this in the future theme update,2. You can change the logo size by going to Appearance > Customize ...
haipp259
Grid post height is not equalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2022 at 4:32pm
5
Most recent comment from haipp259:Thank you!
cmhafey
Line SpacingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2022 at 2:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Typography: change the "General Line Height for Text" option.Regards,PenciDesign.
nomadninja
"System Can't Detect your purchase"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2022 at 10:43am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
dinhhien381
WebsiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2022 at 4:46am
6
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Social Media: you can add/remove the social media URL on this section.Regards,PenciDesign.
tinatvu Vu
How do I customize the front pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2022 at 5:54pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Homepage > Featured Categories > List Featured Categories: enter the categories you want to show on this option.Regards,PenciDesign.
timmy2426
CSS Variables to Custom GUIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2022 at 12:46pm
9
Most recent comment from timmy2426:I have understood. Thank you very much!
discussingfilm
Browser Errors were Logged to the ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2022 at 1:56am
2
Most recent comment from PenciDesign Supporter:Hi,
Please check all the plugins you've added then remove the following code:
This code doesn't come with Soledad and all related plugins.Regards,PenciDesign.
getfootball
Core Web Vitals are an issue on all our sitesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2022 at 1:39am
16
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) {
.penci_navbar_mobile {
background: var(--pc ...
jrinsf2000 Richards
Red Alert on my Dashboard - Cannot Detect My PurchaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2022 at 12:50am
2
Most recent comment from PenciDesign Supporter:Hi,I've activated the license code for your site.Please check.Regards,PenciDesign.