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Public Tickets

[email protected] How to set up a mega menu like this styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2023 at 5:19am   4 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time, maybe it will come on version 8.4Regards,PenciDesign. otakuapologist Too many HTTP requests.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2023 at 12:39am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please follow our pagespeed optimization guide here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. timmy2426 Table of contents toggle issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2023 at 11:52am   3 Most recent comment from timmy2426:I thought I needed to add the class name in js or php, but I didn't think I could just override it with css. Thank you very much for your reply, it worked! Kr0nOs Revoke license and assign to final domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2023 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... bfeltman1 Layout Issue after update to 8.3.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2023 at 1:30am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the wpdiscuz plugin has contain some outdate functions, so your site can't render properly.Please disable this plugin and then check again.Rega ... stangsvt1 Background imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 3:38pm   3 Most recent comment from stangsvt1:Thank you! ccannes Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 11:26am   13 Most recent comment from PenciDesign:Hi,Please create a new ticket and put your questions there or send us an email via our contact form. Because this is the ticket of another customer and she can get a notification email about your repl ... therealfoodgeek Issue with Appearance / Customise / Single Posts / Fonts & Colours tabsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 9:04am   7 Most recent comment from therealfoodgeek:Hiya, That is working now. Many thanks for your help.Cheryl.  quang10588 Quang Pham Error 500 when active Penci Shortcodes & Performance pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2023 at 12:37am   7 Most recent comment from quang10588 Quang Pham:Thank you for your support. Sérgio Sant\'Ana Junior whatsapp thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 5:29pm   12 Most recent comment from PenciDesign Supporter:Hi,Have you enabled the hotlinking option on the hosting/server? I've debugged site URL, the post thumbnail already showing correctly: https://developers.facebook.com/tools/debugRegards,PenciDes ... yanan5 reading time in russianClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 11:17am   13 Most recent comment from yanan5:looks finemany thanks alledonna News top barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 10:54am   15 Most recent comment from alledonna:It's okay.Chears! steventjuh Remove category from slugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 10:06am   2 Most recent comment from PenciDesign Supporter:Hi,Please install the No Category Base (WPML) plugin here: https://wordpress.org/plugins/no-category-base-wpml/Regards,PenciDesign. timmy2426 How do I get all the links in a post to open as a new sub-page? (target="_blank")Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 5:54am   2 Most recent comment from timmy2426:I found that it is possible to open a new page in elementor, so the problem has been solved, thank you very much EULIVIA s.r.o. Mixed content HTTPS/HTTPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2023 at 2:35am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, you should go to Appearance > Customize > General > General Settings: re-upload the favicon image.If the problem is still not resolved, please install the Really Simple SSL plugin an ...