Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Arrighini Andrea Sidebar on the authors pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2022 at 7:39pm   7 Most recent comment from Arrighini Andrea:Hi,ok, I deepen the suggestion.Regards, laugher Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2022 at 6:49pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't have any header layout containing a search bar on the top bar, but you can create a custom layout by following the document here: https://soledad.pencide ... mlagonissi metaslider plugin not show all imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2022 at 9:39am   9 Most recent comment from mlagonissi:Than for your valuable helpBest regards Ivan Chong Archive & Portfolio Taxonomies modeificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2022 at 8:39am   2 Most recent comment from PenciDesign Supporter:Hi,1. The archive taxonomies is an element for archive builder, this element will display the current taxonomies of the post type. You can modify the taxonomies you want to show at the element setting ... meiyuan3dp Add GTM code in the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2022 at 1:58pm   3 Most recent comment from meiyuan3dp:Update:  Problem solved. Thank you! 8bandit3 HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2022 at 3:07am   4 Most recent comment from PenciDesign Supporter:Hi,This problem doesn't occur on my testing site, so it maybe come from one of your installed plugin.Please try to deactivate all plugins (exclude the plugins that come with Soledad), then re-act ... Zebibron Choose to not display a featured image on every pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 4:24pm   15 Most recent comment from PenciDesign Supporter:Hi,It was a cache issue again. The code on the Custom CSS field only displays on the page you've added.OR you can modify the CSS code like this: body.page-123 .hentry .post-image {     displa ... laugher Medium answer timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 3:13pm   4 Most recent comment from PenciDesign Supporter:Hi,1. Please research & read more information about your problem here: https://support.google.com/webmasters/thread/164173881/why-does-crawl-stats-average-response-time-say-my-site-is-slow-when-others ... JuliaErdbeerqueen Penci recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 1:21pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci_rateyo {    width: 120px !important;} .jq-ry-group-wrapper svg {    width: 16px !important; ... Zebibron Change the headings of the websitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 1:11pm   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support changing the HTML heading tag of Related posts, comments, ...Regards,PenciDesign. laugher Soledad font loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 11:45am   3 Most recent comment from laugher:Solved ty. arbouteleux Transfer purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 4:10am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Theme License: click the Revoke License button then register it on another domain.Regards,PenciDesign. monarassi Soledad theme not working anymoreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2022 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it. Regards, PenciDesign. B Buijs Comment form name and email fields do not showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2022 at 6:04pm   11 Most recent comment from B Buijs:Deleted my compu browser caches too, it's fine now, thank you soo much! Paxos Magazine Header Builde problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2022 at 3:10pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me the header preview URL, I'll check and send you a solution.Regards,PenciDesign.