Public Tickets
giovannaogilvie
imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 12:28pm
5
Most recent comment from giovannaogilvie:now it works.thank u very much
kiempham
Recent PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 4:58am
3
Most recent comment from kiempham:Thank you very much, I made it.
B Buijs
Gallery functionalityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 2:05am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a post URL related to this issue.Regards,PenciDesign.
mohamedSEO
rtlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 3:34pm
2
Most recent comment from PenciDesign Supporter:Hi,Your page was built with Elementor, so you can change the text-align by editing this element (Big Grid) on Elementor like the screenshot below:Regards,PenciDesign.
cocoagroup
Homepage stylesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 1:37pm
11
Most recent comment from cocoagroup:Great, thank you. You can close this ticket.
mara-z
Custom css for gutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 6:12am
5
Most recent comment from PenciDesign:Hi,We just received a great rating from you. But, if you love our theme, can you please give us a 5star rating instead of 4 stars? Can you help us change the rating on http://themeforest.net/download ...
chichigou
back to top buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 4:40am
3
Most recent comment from chichigou:it works thanks!!
chichigou
header stickyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 2:04am
2
Most recent comment from PenciDesign Supporter:Hi,Please click the Sticky Header tab, then clear all the header sticky elements here.Regards,PenciDesign.
harjeetrear
I am unable to revoke my license from my Staging websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 1:53am
4
Most recent comment from PenciDesign Supporter:Hi @lashari733,Please create a new private ticket with your license code, I'll check & help you revoke it.Regards,PenciDesign.
ganoushlaura
Social icons appearing on header on random green barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 6:10pm
4
Most recent comment from PenciDesign Supporter:Hi,In the future, please don't add any widget to the "Header Signup Form" widget area, this area is designed for displaying the Mailchimp Signup form only.Regards,PenciDesign.
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 3:36am
9
Most recent comment from PenciDesign Supporter:Hi,The problem is because the Elementor can't create the CSS file in the wp-content folder, so all the custom styles can't be applied.Regards,PenciDesign.
Damoc20
the point and apart were deletedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2022 at 2:22am
3
Most recent comment from PenciDesign Supporter:Hi,Strange, I'm not facing this issue on the testing site. For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.Regards,PenciDesig ...
discussingfilm
Saving theme settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2022 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,Following your problem, please read the document detail here to understand how to move the WordPress data to the new server/hosting correctly way: https://www.wpbeginner.com/wp-tutorials/how-to-pro ...
andream232
instagram feed widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2022 at 1:37am
4
Most recent comment from PenciDesign Supporter:Hi @mthobaben,Please create a new private ticket with your WordPress admin account, I'll log in and help you check it.Regards,PenciDesign.
promostacks
change background color and textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2022 at 3:15pm
2
Most recent comment from PenciDesign Supporter:Hi,1. About the header color, please follow these steps:Go to dashboard → Header Builder: select your current header then click the "Edit with Penci Header Builder button". Select each row then cha ...