Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

aaronjosephhall1 Menu on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2022 at 11:57am   5 Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Penci Header Builder, so please go to the dashboard → Header Builder → click the "Edit with Penci Header Builder" on the current site header,Click to Tablet/Phone ... bethhamidrach panier - donsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2022 at 9:44am   7 Most recent comment from bethhamidrach:OKThanks cpeniche Category and entriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2022 at 5:46am   2 Most recent comment from PenciDesign Supporter:Hi,1. For the general archive page layout, please go to Appearance → Customize → General Settings → Category, Tag, Search, Archive Pages: modify all the settings of the category/archive/... page ... cpeniche ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2022 at 7:35pm   6 Most recent comment from PenciDesign Supporter:Hi,1. The elements on your screenshot are only available on the PRO version, you need to purchase the PRO version to use it,2. Soledad theme DOESN'T require you purchase a PRO version of Elemento ... discussingfilm Referenced AMP URL is self-canonical AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2022 at 4:42pm   9 Most recent comment from discussingfilm:Search Console errors are now validating thank you! facenuma Slogan in Header 6 or 9Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2022 at 1:47pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the header layout 6 and 9 doesn't support slogan display, but you can build your custom header layout by viewing the video tutorial here:Regards,PenciDesign. laugher clsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2022 at 11:27pm   19 Most recent comment from laugher:Found solution.Compressed Logo with Canva at minimum weight. Now 0 in cls.Bye and ty a lot for your patience. digitalmindscy License on staging serverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 26, 2022 at 8:47am   3 Most recent comment from digitalmindscy:Thank you for the prompt reply. Its works aaronjosephhall1 Header background colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 7:31pm   2 Most recent comment from PenciDesign Supporter:Hi,1. The header blue background color code is #003366,2. Please go to dashboard → Header Builder: select the header you want to edit then click the "Edit with Penci Header Builder" button. You can ... nopedn adding <script> into header custom HTMLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 7:24pm   4 Most recent comment from nopedn:I think we're good, mightve been caused by a caching plugin, they started displaying correctly after regenerating critical css!we are good for nowyou can close GameZub Post Image isn't appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 25, 2022 at 1:45am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the Soledad theme already included the lazyload feature, so you need to turn off this option on another plugin (SG Optimizer).Regards,PenciDesign. lukeacarpenter Removing part of header from single.phpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 11:09pm   3 Most recent comment from lukeacarpenter:Thank you so much for you quick response. Works perfect. lklevenhagen FEATURED IMAGE ON WHATSAPPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,About your question, please read our document detail here: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign. fabaff Woocommerce category header font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 3:46pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .woocommerce-products-header .term-description > h2 {    font-size: 32px;}Change 32px to the site you ... dimitrisblf problem with categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 24, 2022 at 6:34am   4 Most recent comment from PenciDesign Supporter:Hi, I've changed the permalink by going to Settings → Permalink, and now your category page showing properly. Here is an example: https://demo16.messolonghim.gr/category/editors-pick/ Please ch ...