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Public Tickets

VargisKhan Sharing Posts and Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 3:44am   2 Most recent comment from PenciDesign:Hi,The theme already supports those features.You can go to Customize > Single Post Options > make sure you don't check to "Hide Share Box" and "Hide Related Posts"Best Regards,PenciDesign miki31-7 Small text in back-endClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 3:34am   5 Most recent comment from PenciDesign:Hi,You see it's different because you've changed the font size for paragraphs from your-end. But, too many customers is happy with 14px on the front-end...Also, this is a hook and currently ... Prattys How to add an extra element (banner) to an installed Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 12:39am   3 Most recent comment from Prattys:I am not sure how to close a ticket?  But this is all done now - thanks for your help.  You can close this ticket! Prattys How to I install the latest upgrade to my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2020 at 12:38am   2 Most recent comment from Prattys:Hi again - sorry I have managed to work it out!  I found the article with the video explaining what to do. You can cancel this ticket!!  Thanks and apologies! tim-nieuwpoort Text in buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2020 at 9:48am   3 Most recent comment from tim-nieuwpoort:Thanks :) f2moser layout is messed upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2020 at 8:53am   2 Most recent comment from PenciDesign:Hi, Please make sure you've updated the theme to version 7.3.6 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install ... tim-nieuwpoort Recipe carroussel GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2020 at 8:09am   5 Most recent comment from tim-nieuwpoort:Oke! anthony154 MY POST EDIT PAGE IS HAVING ISSUESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2020 at 7:33am   5 Most recent comment from PenciDesign:Hi @anthony,It seems that's spam message from a spamer. I've deleted it.Best Regards,PenciDesign KatkaG WooCommerce Category/Archive PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2020 at 4:21am   3 Most recent comment from KatkaG:Hi. Yes!!!  Thank you and sorry for bugging you. I didn’t realize I could do that. I knew I could add text on the main shop page but not the categories. Have a great day.  chafolks Change the style of Header and the MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2020 at 3:37am   2 Most recent comment from PenciDesign:Hi,You can change the header style via Customize > Logo and Header Options > Header Layout > select "Header Style 3"And by default, this header style supports one banner only.But, you can use custom H ... readutation How to add background color to blockquoteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 7, 2020 at 3:15am   6 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do that: .wp-block-quote.is-style-large, .wp-block-quote.is-large{ background: #cccccc; border-left: 4px solid #e0bbe4 !important; } Cha ... 5against4 Comments formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2020 at 4:21pm   3 Most recent comment from 5against4:That's great, thanks so much! TeunB Title of a pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2020 at 2:18pm   5 Most recent comment from TeunB:Hi Penci,Thanks, this works!Best regards,Teun RICHENA HOLBERT Theme Update FailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 6, 2020 at 2:29am   2 Most recent comment from PenciDesign:Hi, In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates platform from them has i ... RICHENA HOLBERT Read More Tag Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 5, 2020 at 4:45pm   2 Most recent comment from PenciDesign:Hi,For  "email subscribers should receive only text above the Read More Tag" => This based on the settings of your newsletter - it's not issue control by the themeI see you're using email ...