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Public Tickets

Lee Fleshman Web FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2020 at 3:03am   4 Most recent comment from PenciDesign:Hi @yogesh21sharma92,Please wait for next update We're working on this, next update will be release in this week or next week.Also, please don't put reply to ticket of another people becaus ... dshapeti Featured Slider in each categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2020 at 3:00am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for display featured slider for each category as you want.Best Regards,PenciDesign jczechowska86 Penci Popular posts in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 12:43pm   7 Most recent comment from jczechowska86:Thank you very much! It really helped :)  Adrianne Title Tags htmlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 8:59am   3 Most recent comment from Adrianne:Ok many thanks, appreciate your quick reply! Cheers Adrianne  feeninforgreens drop down menu for recipe sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 5:52am   4 Most recent comment from PenciDesign:Hi,Please watch to the end of video I sent to understand how to do that.Best Regards,PenciDesign feeninforgreens move menu overClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 4:35am   9 Most recent comment from feeninforgreens:thank you!  mishimoron Instagram footer not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:50am   2 Most recent comment from PenciDesign:Hi, Please make sure you're using latest version of Soledad ( 7.3.2 ). If not, let's update it to latest version by do following this guide. After that, go to Appearance > Widgets > drag & ... 2yakubkhan Comment SectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:46am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > Re-order "Author Box" - "Post Navigation" - "Related Posts" - "Comments" sectionBest Regards,PenciDesign BBQ-Buddiez Missing social share buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:34am   2 Most recent comment from PenciDesign:Hi,Yeah, currently we didn't support for display social sharing on list layout because the space to display social sharing on this layout is too small.But, we will add more this feature in the ne ... Pankaj Kanchankar DIsabling elements not usedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:32am   4 Most recent comment from PenciDesign:Hi,I'm not sure it will be added as I said "we will consider"Because it depends on our developers. Anyway, I've said about this feature with our developers.We have more than 28k+ customers a ... leonorabrebner Changing the width on category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:16am   2 Most recent comment from PenciDesign:Hi,Yes, of course you can do that.You can do that by go to Customize > General Options > on "Category, Tags, Search, Archive Layout" > select "Grid Posts" and un-check to "Enable Sidebar on Archive"Al ... Christofer92 child-themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:10am   10 Most recent comment from PenciDesign:Hi,You can check this guide to know how to improve your site speed:https://www.wpzoom.com/tutorials/wordpress-speed-optimization/Best Regards,PenciDesign drjeal Display of Social Count via IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 3:09am   2 Most recent comment from PenciDesign:Hi,As I checked, this social sharing is social sharing from Jetpack plugin - not from our theme: http://prntscr.com/tf35muAlso, if you want to show social count icons - you need to use element "Penci ... congtv89 Change style titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 10, 2020 at 2:54am   6 Most recent comment from PenciDesign:Hi,I see you're using it on a website, you need to remove the theme on your old site. You can't be running one license on more than 1 website. If you still do that, in the future, Envato wil ... callmepeel Couldn't show featured pictureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2020 at 6:56pm   3 Most recent comment from callmepeel:After disable lazy load function in SG Optimizer, all pictures displayed well.It really helps. Thank you very much.