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Public Tickets

andre199017 Slow Website ResolvingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2020 at 2:57am   2 Most recent comment from PenciDesign:Hi,No - that's lazyload images - it helps your site load faster. If you don't want to use lazyload images, you can disable lazyload images from the theme via:Disable lazyload images on categ ... anindyabaidya Author Page editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2020 at 2:49am   4 Most recent comment from PenciDesign:Hi,1/ You can remove it or change it via Customize > Quick Text Translation.2/ The layout of Author pages will follow layout you've selected via Customize > General Options > Category, Tags, Sear ... ignatescuadi25 Config of plginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2020 at 2:40am   2 Most recent comment from PenciDesign:Hi,1/ The pageview counter at the bottom is not come from our theme. Let's check again with your plugins.2/ You can do that by go to Appearance > Widgets > drag & drop widgets:- "Soledad About Me ... asuraguys site iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 1, 2020 at 2:29am   2 Most recent comment from PenciDesign:Hi,I can see the favicon appears from my-end:  http://prntscr.com/t9ihk5So, I think that's just caching issues from your-end.Let's try check it again on anonymous browser to get correct re ... marsm Position of commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2020 at 12:50pm   4 Most recent comment from PenciDesign:Glad when your issues is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance ... anindyabaidya Add an archive in MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2020 at 4:29am   2 Most recent comment from PenciDesign:Hi,If so, I recommend you use a sitemap plugin:https://wordpress.org/plugins/wp-sitemap-page/And use sitemap shortcode from that plugin to display your sitemap inside a page. After that, put that page ... Eduardo Carreiro Category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2020 at 4:26am   2 Most recent comment from PenciDesign:Hi,You can change it via Dashboard > Settings > Reading > Blog pages show at mostBest Regards,PenciDesign valeryv Soledad with Lifter LMSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2020 at 3:49am   2 Most recent comment from PenciDesign:Hi,Unfortunately, we didn't tested the theme with Lifter LMS before..But, I think it will work fine, so you can give it a try.Best Regards,PenciDesign ignatescuadi25 images not loading at all - please help!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 10:41am   5 Most recent comment from ignatescuadi25:Indeed guys. it was a tag manager plugin that screwed it up FYI.THank you for the fast reply and for the theme. it's gorgeous!! SerenityWedding Featured image not showing for blogsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 5:39am   3 Most recent comment from SerenityWedding:Thank you for that, its greatly appreciated Minus37 website theme changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:12am   4 Most recent comment from PenciDesign:Hi,If so, you need to edit those pages, remove all those shortcodes and re-build those page again by use Elementor. There is no another way..Best Regards,PenciDesign sprysparrow Removing Plug Ins from WordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:10am   2 Most recent comment from PenciDesign:Hi,Yes, you can deactivate or remove it. It doesn't affect anything to your site.Best Regards,PenciDesign mariecorish Like Share CountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:08am   2 Most recent comment from PenciDesign:Hi,It's not element from our theme - it seems come from a plugin you're using. Let's check and disable it.Best Regards,PenciDesign ignatescuadi25 File is corrupt - theme has crashedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2020 at 4:00am   2 Most recent comment from PenciDesign:Hi,Have you create a Twitter App for your site and fill the information via Dashboard > Settings > Twitter Feed Auth - check this image: http://prntscr.com/t886n7 ?Best Regards,PenciDesign huesoamz Container margin left "bug"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2020 at 7:06pm   2 Most recent comment from huesoamz:Well the issue was that I dont have created the "topbar" menu, after created that the fix was resolved.You can closed the ticket,Thanks.