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Public Tickets

tsmiddleton2 Theme SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2020 at 3:26am   2 Most recent comment from PenciDesign:Hi,I see your category page has good speed for google speed ( 91 score for desktop and 70 score for mobile ) - example this category. It's enough - and I don't think it need to improve. Even ... tsmiddleton2 Changing FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2020 at 3:21am   2 Most recent comment from PenciDesign:Hi,If you want to get more customize on your static front-page. I recommend you use Elementor to config your homepage - don't use Gutenberg editor.You can install Elementor & check this video tut ... julien78490 SloganClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2020 at 2:59am   2 Most recent comment from PenciDesign:Hi,The slogan text from the theme is different with WordPress slogan text.To change the WordPress slogan text, please go to Dashboard > Settings > General > and change it on "Tagline"Best Regards,Pen ... jlahr21 Layout changes after saving and open againClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 1:40pm   3 Most recent comment from jlahr21:Thank you! Problem solved :-) Nav Kaur Adding ads to a single post?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 1:14pm   2 Most recent comment from PenciDesign:Hi,If you want to insert ads for one single post - yes - just need put the HTML ads code to anywhere inside your content - where you want the ads appears.Best Regards,PenciDesign ccannes Can't Update Theme - Failed - ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 10:17am   2 Most recent comment from PenciDesign:Hi,The hosting provder control all the functions from PHP itself - we can't do anything if they don't allow for it.So, please contact with your hosting provider and requirement them allow fo ... ccannes YouTube embeddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 3:18am   3 Most recent comment from ccannes:Even when I changed it to public I couldn't embed it. Fixed it, but had to use the short code. Thanks.  laurenhabermehl Soledad: content width / sidebar paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2020 at 3:31pm   8 Most recent comment from PenciDesign:Hi @wednysmurmur,Please create a new ticket and our support team will take it a look help you. Dont put reply to tickets of another people because they will get notice email about your reply. Best Reg ... pakashastra Primary MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2020 at 3:05pm   8 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to make the topbar display center: @media only screen and (min-width: 961px){ .penci-top-bar{ text-align: center; } ul.penci-topbar-menu ul. ... laih Soledad Instgram WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 10:11pm   5 Most recent comment from laih:Thanks, the Smash Balloon plugin worked, so I've just switched it for yours.Thanks for your help,Lauri Asiccha Siccha Import Content of a Demo doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 8:51am   5 Most recent comment from PenciDesign:Hi @Giancarlo,We've replied your email. Please check it.Best Regards,PenciDesign Nav Kaur How to add the HTML tag to your Wordpress site's homepage for ownership verificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 8:50am   2 Most recent comment from PenciDesign:Hi,You can add it via Customize > Logo and Header Options > Add Custom Code Inside tag. It works for Homepage also.Best Regards,PenciDesign boxfulblog the grid layout of the homepage is show in 3 columnClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 4:47am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (min-width: 768px){ .penci-featured-cat-sc .penci-grid > li{ width: 48.05%; margin-right: 3.9% ... EdmondBerani SubtitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 4:11am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.Best Regards,PenciDesign InterMari Editing single page - shopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2020 at 10:22am   3 Most recent comment from InterMari:Thanks for your reply!Alright, all clear then. It would be cool if you added it in future updates, it would make customizing a shop an absolute breeze. :)Have a great day.