Public Tickets
s_edwards
InstallationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 3:04am
2
Most recent comment from PenciDesign:Hi,I can see you've imported that demo for your site now.By default, we're using Customize to config this demo. So, you need go to Dashboard > Settings > Reading > and make your config look ...
Ronald
"Invisible" separator block in GutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2020 at 2:49am
6
Most recent comment from PenciDesign:Hi,Unfortunately, there is no code to get it back..If you want to get it, the best solution is rollback to WordPress 5.4..Best Regards,PenciDesign
kristinee
Homepage Settings - Latest PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 5:30pm
3
Most recent comment from kristinee:OMG! Thank you so much for the video! It's exactly the layout am aiming for. I have been exploring this in Elementor for dayssss. Really thank you !
besalipo66
demo dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:52pm
2
Most recent comment from besalipo66:sorry got it!!
Rieke95
Problems with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:31pm
3
Most recent comment from Rieke95:Sweet it's working again now!Thanks a lot,Rieke
dillonwalsh
Remove Page Header TitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 4:20pm
3
Most recent comment from dillonwalsh:Thank you! That was FAST. Do you ever sleep? 😉
kristinee
UpdatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 9:20am
6
Most recent comment from PenciDesign:Hi,Can you share for me what's problems?Best Regards,PenciDesign
timlaarman83
Blog designClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 8:54am
7
Most recent comment from timlaarman83:Thank you for all your help, all is good now.Thanks!
k_avci
License activation in subdomainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 8:19am
2
Most recent comment from PenciDesign:Hi,If you want to activate the license on subdomain for testing - we can help you activate it.But, if you want to use sub-domain for use as a sub-site - you need to buy a new license for each sub-doma ...
dillonwalsh
Code Appears on UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 3:15am
7
Most recent comment from dillonwalsh:Thank you for the reply and especially for absolutely how quickly you responded to my ticket! I love Soledad and also PenNews!
LaureenO
Instagram FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2020 at 2:58am
4
Most recent comment from PenciDesign:Hi,1/ To hide it on that page, please add more this code to Customize > Custom CSS:
body.page-id-55 .footer-instagram{ display: none; }
2/ Please make sure you've updated the theme to latest vers ...
upsangel
[Penci Review] Google Testing Tool Report ListItem ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 30, 2020 at 3:40am
2
Most recent comment from PenciDesign:Hi,Please update the Penci Review to latest version to fixed it. You can update Penci Review plugin by do following steps:1/ Go to Plugins > All Plugins > deactivate & delete plugin "Penci Review"2/ G ...
Letrasenpalabrasliterarias
Soledad 7Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 30, 2020 at 3:01am
5
Most recent comment from SBpov:Thank you so much. That's no problem. I missed the last few updates cos I didn't know it reverted to manual version. I'll update now.
ccannes
Slow SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 30, 2020 at 2:52am
2
Most recent comment from PenciDesign:Hi,Please try update the theme to latest version 7.3.6 by do following this guide.After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click ...
vcor
Theme update erases configuration dataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 30, 2020 at 2:38am
4
Most recent comment from PenciDesign:Hi,The "Easy Theme and Plugin Upgrades" still working fine with WordPress 5.5Some plugins on wordpress.org no need for update because it works for all version of WordPress without updatesLet's g ...