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Public Tickets

elfarouq how can I use svg logo instead of pngClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2020 at 4:48pm   2 Most recent comment from PenciDesign:Hi,You can upload .svg logo via Customize > "Upload Logo" & "Logo for Vertical Mobile Nav" normal.After that, you need to set a width for your sgv logo to make it showing by add more this code to Cust ... tim-nieuwpoort Default calories GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2020 at 12:24pm   2 Most recent comment from PenciDesign:Hi,First, please update your Penci Recipe to latest version. You can do that by go to Plugins > All Plugins > deacitvate & delete plugin "Penci Recipe"After that, go to Appearance > Install Plugins > ... marsm jQuery Migrate HelperClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2020 at 8:41am   3 Most recent comment from marsm:I've done all of that and the message remains - maybe it's coming from another plugin then.Thank you. vnguyenSATS Nguyen New Post - menu items disabledClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2020 at 7:32am   3 Most recent comment from vnguyenSATS Nguyen:Thank you, it worked!!! AngelLu feature sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2020 at 2:00am   6 Most recent comment from PenciDesign:Hi,If so, please try replace the code I sent to this code: .penci-featured-content{ transform: none; -webkit-transform: none; top: auto; bottom: 30px; } .featured-style-3 .penci-featured-content .feat ... Padresfelices Sticky Sidebar & WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 8:14pm   3 Most recent comment from Padresfelices:Thank you so much Alvaro-Carrilho Edit Layout Properties in Menu​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 5:03pm   2 Most recent comment from PenciDesign:Hi,1/ Please check option for change the main menu via Customize > Colors for Header > options for "Main Nav ..."2/ To change the color for vertical mobile navigation, please check options for it via ... kristinee Elementor and Latest PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:03pm   3 Most recent comment from kristinee:Thank you!! I really appreciate the support. Such a great help! You guys rock! chafolks Elementor editing mode not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:02pm   5 Most recent comment from chafolks:Thank you. Followed the guide you have shared and now the issue had with Elementor has been fixed. Galina increase blog feed on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 10:44am   6 Most recent comment from PenciDesign:Hi, It seems your support is expired - that's why you can't create a new ticket. Please renew the support to keep support from usHope you can understand that's the Support Policy from E ... mfiguerola Many versions of the same imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 10:41am   7 Most recent comment from PenciDesign:Hi,Yes, that's right.Now, you can try upload a new image and you will see the changes on number of image sizes created.Best Regards,PenciDesign wailoyan Conflict with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 8:34am   2 Most recent comment from PenciDesign:Hi, We just found that latest version from Elementor caused the issue. We're working on this to solve it and when it done, we will release a new updateDon't worries. I see some customers usi ... jay1018 Website Not Loading ProperlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 8:09am   2 Most recent comment from PenciDesign:Hi,As I can see for all the issues - it caused by a plugin you're using.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable e ... chelseakbaxter Social Warfare Plugin Not Working because of Vafpress Post Formats UIClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 5:26am   8 Most recent comment from chelseakbaxter:It's working! I figured it out. In your instructions, you said: Press  Ctrl + F5. I did that many times. But nothing happened. Once I press Ctrl + Fn +F5 it worked. :) Just thought I'd m ... KatkaG FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:41am   5 Most recent comment from KatkaG:Thanks again. The code worked well. I appreciate all the help.