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Public Tickets

Erik Get rid of unwanted element and reorder informationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:47am   2 Most recent comment from PenciDesign Supporter:Hi,If your page was created with the Elementor Page Builder, you can fix this issue by going to the query settings → turn on the "Avoid Duplicates" option:Regards,PenciDesign. sprysparrow Current Theme PHP VersionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2024 at 12:32am   2 Most recent comment from PenciDesign Supporter:Hi,The Soledad theme is compatible with the latest version of PHP, but I recommend using PHP 8.0 for optimal compatibility with all plugins.Regards,PenciDesign. marcin mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 4:04pm   4 Most recent comment from PenciDesign Supporter:Hi,This feature will be released in the Soledad version 8.4.7. Maybe available end of Mar.Regards,PenciDesign. hornomx Gutenberg compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 10:07am   2 Most recent comment from PenciDesign Supporter:Hi,You can use the Soledad theme without the Elementor Page Builder plugin.Regards,PenciDesign. marcin widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2024 at 10:05am   5 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. marcin advertrClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ad Manager → Single Posts: remove all the ads code in this section.Regards,PenciDesign. nicolauspaus why can't the theme I installed be similar to the one in the demo?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2024 at 10:34am   6 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document details at this link: https://elementor.com/help/set-flexbox-container-size-behavior/Regards,PenciDesign. mswhd Elementor Pro Activate = Header disappears?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 5:07pm   4 Most recent comment from PenciDesign Supporter:Hi,I've edited your site, the problem is that you've set the Footer with the Elementor Theme Builder, so the theme template can't work properly.If you want to build the custom header/fo ... taptapcostumes Layout loading problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 12:45pm   9 Most recent comment from PenciDesign Supporter:Hi,I'll try to resolve this case before the 29th of February.Regards,PenciDesign. hindikush Switch to Open Sans Font Site-WideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:59am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to Appearance → Customize → General → Typography: change the font family option panel.Regards,PenciDesign. Tzahi Ganon A configuration problem in Google Chrome when browsing from a mobile phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:49am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of these issues?Regards,PenciDesign. GuanRu Peng MegaMenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 9:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation .penci-megamenu .post-mega-title {    text-align: left;}Regards,PenciDesign. rettigt1 Mobile Images not diplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 2:03am   11 Most recent comment from rettigt1:That worked! Thank you for all the help and the patience! mardo2k2 How to change logosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2024 at 1:00am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the logo already shows the custom logo you've uploaded.If you want to change the homepage, please go to dashboard → Settings → Reading: Your homepage displ ... hindikush Fix Space Issue on WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2024 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body {    --pchd-mg: 30px;}Change 30px with the spacing size that you want to show.Regards,PenciDesig ...