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Public Tickets

Avniloff Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 24, 2024 at 3:53pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the copyright and mobile side like the screenshot below:Regards ... ravikatha How to use GPT 4Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 24, 2024 at 7:15am   2 Most recent comment from PenciDesign Supporter:Hi,We will research and update Penci AI to utilize GTP version 4 in the future.Regards,PenciDesign. CLAUDIO DE SOUZA Personalization barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 24, 2024 at 12:36am   4 Most recent comment from CLAUDIO DE SOUZA:I deleted de plugin to never more see its face... tks MsWildCard Poor LCP and CLSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2024 at 3:40am   5 Most recent comment from MsWildCard:Hi, it's working much better now. Thank you so much for your help! Arturo AR Adding an image slider in postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2024 at 1:55am   2 Most recent comment from PenciDesign Supporter:Hi,This content follows a post format. Please refer to the document at the following link for instructions on how to insert this slider: https://soledad.pencidesign.net/soledad-document/#post-formatR ... jamesnguyen1 Elementor IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2024 at 1:50am   2 Most recent comment from PenciDesign Supporter:Hi,After changing the domain name, please go to dashboard → Elementor → Tools → Replace URL. Then go to dashboard → Settings → Permalinks: click the Save change button.Regards,PenciDesign. brianm185 Category feeds not updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2024 at 1:48am   4 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. dcold6 cant import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2024 at 6:28pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account and the demo name that you want to install in a PRIVATE reply.I'll log in and try to help you configure it.Regards,PenciDesign. [email protected] Elementor and the textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2024 at 7:12am   3 Most recent comment from [email protected]:ok, thanksss caslanr aslan Mega Menu HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 2:27pm   5 Most recent comment from caslanr aslan:Sounds good. Thank you. lukabat Elementor Sidebar in Responsive ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 4:40am   4 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you configure it.Regards,PenciDesign. ravikatha Unable to get AI image generated using MidjourneyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 3:19am   5 Most recent comment from ravikatha:Thanks for checking. Let me know once the issue is fixed so that I can remove the admin user account I created for this issue. mikkijack Share buttons on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 2:45am   4 Most recent comment from mikkijack:I found it.  Thank you! WA Site Health Status - 3 critical issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 2:35am   18 Most recent comment from PenciDesign Supporter:Hi,Please try these steps:- Enable all the JS delayed options,- Go to Appearance → Customize → Speed Optimization → Optimize Javascript → Exclude Scripts from Delay Execution: enter the foll ... AlmaBosnic PHP versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2024 at 12:30am   2 Most recent comment from PenciDesign Supporter:Hi,The Penci Text To Speech plugin uses the Google API with PHP 8.0, so you should downgrade your server to PHP 8 and then check again.Regards,PenciDesign.