Public Tickets
Jonathan
Added a new form to my site but having CSS issues with textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 8:32am
5
Most recent comment from Jonathan:Thank you so much, you're an absolute star! You've made my day!
Blog Soropositivo
Number of visitsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 3:03am
4
Most recent comment from PenciDesign Supporter:Hi,
Did you create a ticket on another account? Because I haven't deleted any questions or accessed your site data.
Regards,PenciDesign.
AlbertCrane4
Spelling mistakeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 2:34am
2
Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion.Regards,PenciDesign.
vinkbhat
Button not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 12:06pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.elementor-widget-button { z-index: 9999999;}Regards,PenciDesign.
dorkaholics
Incorrect StatsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 9:01am
26
Most recent comment from dorkaholics:Hi,Can you confirm if my site was updated today?Thank you.
eivindert
Background colour under blocksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 8:21am
3
Most recent comment from eivindert:Perfect! Thanks for fast support as always!
eivindert
Google pagespeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 7:00am
19
Most recent comment from eivindert:OK, thanks I will leave it as it is for now :)
mardo2k2
robots.txttClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2024 at 4:00am
2
Most recent comment from PenciDesign Supporter:Hi,
The robots.txt file is automatically generated when you install SEO plugins like RankMath or Yoast SEO. Please install one of these plugins, and then modify the robots.txt file accordingly.
Rega ...
Hengstigal
Edit content on mobile Menu SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2024 at 9:03am
5
Most recent comment from PenciDesign Supporter:Hi,1. On the custom header builder layout, the Soledad theme doesn't support the search style like the screenshot you sent.2. By default, the Sidebar widget on the mobile will always show 100% wi ...
WA
Blocked due to access forbidden (403)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2024 at 2:04am
15
Most recent comment from WA:I will do that. Thank you.
quangwabi
help me install widgets in demonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2024 at 1:44am
2
Most recent comment from PenciDesign Supporter:Hi,
This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress,
Please install the Classic Widget plugin for your site: https: ...
slionc
Archive Template not showing all articlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2024 at 1:43am
10
Most recent comment from PenciDesign Supporter:Hi @Petko,Please purchase the Soledad theme first, and then create a new ticket. We only provide support to buyers who are members. We appreciate your understanding.Regards,PenciDesign.
yaakovo
Images are often being cut in sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2024 at 1:41am
11
Most recent comment from PenciDesign Supporter:Hi,You can change the image ratio by editing the "Ratio Height/Width of Images" option to fit your requirements.Regards,PenciDesign.
mardo2k2
Sidebar modifyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2024 at 3:45pm
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Widgets: Expand the "Main Sidebar" area, then modify the content of the widget on this page.Regards,PenciDesign.
George
dynamic template page titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2024 at 6:50am
5
Most recent comment from George:Thank you!!!