Public Tickets
allanluiz2017
Translation Flags Redirect to Posts Instead of Homepage on Polylang PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2025 at 7:32pm
3
Most recent comment from allanluiz2017:Ok
nowworldview
Error while trying to install website theme.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2025 at 3:57pm
21
Most recent comment from PenciDesign Supporter:Hi,
This issue appears to be related to your server database. Please forward this screenshot to your hosting provider for an effective solution. As a theme supporter, I do not have the necessary permi ...
sprysparrow
Featured Picture Caption not visibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2025 at 12:46am
3
Most recent comment from sprysparrow:That works.Thanks!
satyanandi191
sub menu not open when i click menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2025 at 3:41pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
Leo
article quote colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2025 at 1:06pm
5
Most recent comment from Leo:THX
Jonathan
Been getting an email about IPNClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2025 at 2:08am
3
Most recent comment from Jonathan:Just realised I forgot to reply to this. Do you know how I can fix it? I had another email the other day... I don't have a WooCommerce site so don't have WooCommerce Payments... I was thinki ...
sprysparrow
PLUGIN ERROR: Vafpress Post Formats UIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2025 at 12:32am
3
Most recent comment from sprysparrow:That worked! Thank you!
jientertainment
Errors When Updating SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2025 at 12:31am
2
Most recent comment from PenciDesign Supporter:Hi,
1/ This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress. Please install the Classic Widget plugin for your site: htt ...
sanjay154
speed optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2025 at 10:39am
17
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and all the features of the Soledad theme are functioning correctly without any issues.
If you encounter any problems, please provide a screenshot and include any rel ...
AlbertCrane4
Video Embed Section MissingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2025 at 6:04am
5
Most recent comment from AlbertCrane4:Thanks, that worked.
Avniloff
meta-linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2025 at 2:27am
2
Most recent comment from PenciDesign Supporter:Hi,
Please follow the detailed instructions in the document at this link: https://soledad.pencidesign.net/soledad-document/#social_sharing
Regards,PenciDesign.
nuvoledibelleza
Video Post TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2025 at 9:36am
3
Most recent comment from nuvoledibelleza:Oh sorry, many thanks for the precious help!
Laura Johnston
Missing title barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2025 at 2:23pm
3
Most recent comment from Laura Johnston:Thank you - it worked!
sgilfus
font awesome errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2025 at 2:10am
3
Most recent comment from sgilfus:thank you! fixed.. You can close this ticket.
clouris
ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 9, 2025 at 6:35am
3
Most recent comment from clouris:Thank you for your reply.Everything looks fine now.Thank you