Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Chris 500 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 8:52am   6 Most recent comment from PenciDesign Supporter:Hi,Let's try this version; I'll help you debug your site.Regards,PenciDesign. soccerbbbb compromised siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to your Google account.Please follow the document at this link for more information: https://support.google.com/google-ads/answer/9355975?hl=enI recommend that you contact Goo ... SimsWorld Several issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 1:48am   13 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad isn't working according to the workflow you need.You need to enable it via the Customizer and modify the settings for individual pages.Regards,Pen ... CHING YUN how to edit my home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 2:55pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → Home Featured Boxes: edit these blocks in this section.Regards,PenciDesign. Jennifer Changing Child ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 9:40am   2 Most recent comment from PenciDesign Supporter:Hi,You can activate the Soledad child theme, import the demo data then modify the data.Please watch the video document below:Regards,PenciDesign. director12345 I need a suggestion on thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 9:34am   2 Most recent comment from PenciDesign Supporter:Hi,You can create a similar design & layout by creating a page with the Elementor Page Builder → insert the "Penci Big Grid" element, select the Custom Item, and then fill out the celebrity profile ... Erik Remove AnimationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 2:33am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-menu-hbg-inner #penci-close-hbg {    transition: none !important;}Regards,PenciDesign. Erik Post Status StylesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 2:32am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci_post_action.deleted {    display: inline-block;    padding: 3px 7px;    border: 1px soli ... Erik Use Templates or Elementor for postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2024 at 12:42am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci User Front-end Submit doesn't support this feature.We'll add this feature in the future plugin update.Regards,PenciDesign. slionc Edit color on Penci Widget TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 3:49pm   2 Most recent comment from PenciDesign Supporter:Hi,You can change the line color like the screenshot below:Regards,PenciDesign. darweshshngalee problem with the RTLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 1:27pm   8 Most recent comment from PenciDesign:Hi, 1/ For the first issue, please go edit your homepage by use Elementor > click on the element has the numbers and letters appear > continue scroll down on the left side and click on "Block Heading ... Trinitymediamk Post ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 9:22am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any issue, can you send me a screenshot and take a note?Regards,PenciDesign. director12345 I need help on removing particular items in particular articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 9:18am   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Soledad doesn't include any options that help you customize this area for an individual post.But you can force it to be hidden by adding the custom CS ... elbestor How to show commnetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 5:17am   4 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Marina747 Penci Block TemplatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2024 at 12:58am   6 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't include this element. All the product blocks were built with WooCommerce, so you need to install WooCommerce and add the product if you wa ...