Public Tickets
jpinheiro
Header BuilderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 21, 2023 at 7:20am
2
Most recent comment from PenciDesign Supporter:Hi,This demo doesn't include the header builder, it was built with the default Soledad theme header.You can check the header & footer builder at this link: https://soledad.pencidesign.net/soledad ...
jpinheiro
MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 21, 2023 at 7:19am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → TopBar → General Settings → turn on the "Enable Top Bar" option.Regards,PenciDesign.
zeronawaftrx
edit dark modeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 21, 2023 at 3:07am
6
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
body.pcdm-enable.pcdark-mode .pc-builder-element.pc-main-menu .navigation .menu > li > a { ...
jpinheiro
New Home with New ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 21, 2023 at 2:06am
4
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
Lubellux
huge loading timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 20, 2023 at 1:50am
8
Most recent comment from PenciDesign Supporter:Hi,I've enabled the JS optimization by going to Appearance → Customize → Speed Optimization → Optimize JavaScripts.Regards,PenciDesign.
Pierre Gazzola
stagingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 20, 2023 at 1:38am
3
Most recent comment from Pierre Gazzola:Love you brother your the best
mikkijack
Exclude CSS on one pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 9:58pm
4
Most recent comment from mikkijack:You can close this one please, I've decided to not do it that way. Thank you.
Phil S.
Customize MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 12:00pm
16
Most recent comment from Phil S.:Please ignore last, it has been corrected. Had to clear cache on server
javi
licenciaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 8:47am
2
Most recent comment from PenciDesign Supporter:Hi,Please write the content in English.Regards,PenciDesign.
SHAHABODDIN
other LanguageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 7:09am
4
Most recent comment from PenciDesign Supporter:Hi,Yes. You can use one license for one domain with different languages.Regards,PenciDesign.
thaisG
changement de nom de domaineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 19, 2023 at 12:50am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
Nikoloz
License IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 10:20am
2
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
Krishanuadda
Purchase code activationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 7:51am
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check.Regards,PenciDesign.
Dudi
Page ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 18, 2023 at 2:47am
5
Most recent comment from Dudi:Thank You,Apreciate for your best support. Error get fixed.
laugher
LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 17, 2023 at 8:37am
13
Most recent comment from laugher:I tried multiple time to delete all possible cache (critical css, cloudflare and Chrome) and didn't work. But file with code is:pencidesign/customizer-style.min.cssSeems not to be cache file. ...