Public Tickets
Ashif Faridi
New UserClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 27, 2023 at 2:02am
4
Most recent comment from PenciDesign Supporter:Hi,Soledad already includes the AMP plugin.Please install it via Appearance → Install Plugins: check and install the "Penci Soledad AMP".Regards,PenciDesign.
Lukasz Ropczynski
Google map heightClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 27, 2023 at 1:57am
38
Most recent comment from PenciDesign Supporter:Hi,
The issue stems from our ongoing research on a new JavaScript solution for all iframes. If it has an impact on all iframe content, we refrain from including it until it reaches a stable state.
R ...
LillaGreen
Uncheck "Ship to a different address" on Checkout PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 2:17pm
7
Most recent comment from LillaGreen:Thank you :)
LillaGreen
Cannot update the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 10:40am
5
Most recent comment from LillaGreen:you can close the ticket
Rohan Babbar
Footer and FavIconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 9:55am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → General → General Settings: you can upload the favicon in this section,2. Navigate to Customize → Footer: change the footer design at this panel.Reg ...
LillaGreen
Translate Press PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 6:34am
5
Most recent comment from LillaGreen:I will not use it for now.Thank you. You can close the ticket
ConstantHaiti
Need help in setup penciPaywallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 2:32am
14
Most recent comment from ConstantHaiti:Great !Thanks !!
Lukasz Ropczynski
Problem with Cumulative Layout Shift (CLS)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2023 at 2:01am
4
Most recent comment from PenciDesign Supporter:Hi,I've config your site, here is the latest result: https://imgur.com/a/hws0GVmRegards,PenciDesign.
aamirali51
nee spacifice style in demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2023 at 3:17pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors: change the button colors and background in this section.Regards,PenciDesign.
kidsvakantiekorting
Vafpress Post Formats UIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2023 at 8:21am
2
Most recent comment from PenciDesign Supporter:Hi,It's a simple plugin that adds additional post format options to the post editor. You can delete it without any risk.Regards,PenciDesign.
Alex
Problems with categoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2023 at 12:43am
13
Most recent comment from PenciDesign Supporter:Hi,Let's enter the category name you want to show like the screenshot below:Regards,PenciDesign.
Damian
How change language to polishClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2023 at 12:34am
7
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Bookmark & Follow → Quick Text Translation: translate this text in this section.Regards,PenciDesign.
jonathaneesk
Data MigrationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2023 at 12:26am
5
Most recent comment from jonathaneesk:Morning, Ok thanks. Regards Jon
mcplthemeforestuser
Ads Display are scrambled and are displaying without manual intervention on pages - Need a customized display of Ads at Desired SlotsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2023 at 12:51pm
5
Most recent comment from mcplthemeforestuser:OK sure !! I will check that and revert on this !!!
makbar75
Header logo didn't appear in mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2023 at 5:43am
6
Most recent comment from PenciDesign Supporter:Hi,The image doesn't display because it loads under HTTP protocol. Please install the Really Simple SSL plugin and follow the document at this link to fix this issue: https://wordpress.org/plugi ...