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Public Tickets

Ram Kumar Why breadcum show theme name forumsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 4:01pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Pages: rename the Soledad_Home page name to another title and then check again.Regards,PenciDesign. Ram Kumar How to add menu in user menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:01pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't allow adding custom links to this area.We'll add this feature in the future theme update.Regards,PenciDesign. DesignBranders Post TypesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to create a demo post template for your site.Regards,PenciDesign. coralspringstalk My Site's Icon No Longer Shows Up in GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:58am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and all the favicon images are already configured correctly. All you need to do now is wait for Google to re-index your site content. There are no more options to confi ... Jennifer PENCI DESIGN - TEXT BLOCKClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:49am   2 Most recent comment from PenciDesign Supporter:Hi,You can hide the heading like the screenshot below:Regards,PenciDesign. Jennifer PENCI DESIGN - TEXT BLOCKClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2024 at 1:46am   2 Most recent comment from PenciDesign Supporter:Hi,I closed this ticket because you've created other ticket with similar issue: https://pencidesign.ticksy.com/ticket/3635814/Regards,PenciDesign. [email protected] There has been a critical error on this websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 9:01pm   2 Most recent comment from [email protected]:Hello, I have updated a plugin and everything now works fine, thank you too. All the best Closed topic tim-nieuwpoort Adjust blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 12:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Popup: config this area under this heading.Regards,PenciDesign. mediaag Problems after UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 10:16am   5 Most recent comment from mediaag:Okay, thank you. :) yaakovo How to limit Categories on Mega Menu?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 8:04am   2 Most recent comment from PenciDesign Supporter:Hi, You can't limit the number of categories, but you can manually select the subcategories you want to display in the submenu by dragging and dropping the category as a child item of the parent ... WA AccessibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2024 at 3:13am   24 Most recent comment from WA:If so this is amazing. Thank you so much for the kind excellent support. You don't know how much this means to me. You made my day! Thank you.  gongvincent1994 translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 8:55am   5 Most recent comment from PenciDesign Supporter:H,Have you resolved this issue? I can't log in with the account you provided.Regards,PenciDesign. Chris 500 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 8:52am   6 Most recent comment from PenciDesign Supporter:Hi,Let's try this version; I'll help you debug your site.Regards,PenciDesign. soccerbbbb compromised siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to your Google account.Please follow the document at this link for more information: https://support.google.com/google-ads/answer/9355975?hl=enI recommend that you contact Goo ... SimsWorld Several issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2024 at 1:48am   13 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad isn't working according to the workflow you need.You need to enable it via the Customizer and modify the settings for individual pages.Regards,Pen ...