Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Chrystelle Ngoulou Issue with the Header editionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 11:32pm   7 Most recent comment from Chrystelle Ngoulou:Thank you for everything.Take care  Marina747 SchemaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:28pm   8 Most recent comment from PenciDesign Supporter:Hi,About the schema connect, please wait for our team to research and improve it in the future theme update.Regards,PenciDesign. Ravi Set Static Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:27pm   10 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General: turn on the "Remove Schema Data for Single Posts/Pages" option.Regards,PenciDesign. laugher LCPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:24pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to improve the LCP score, please go to Appearance → Customize → Speed Optimization → General & Lazyload: turn on the "Delay all images loading in the first screen to optimize LCP ... laugher Externally referred css?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 3:46am   4 Most recent comment from PenciDesign Supporter:Hi,To resolve this issue, please navigate to Appearance → Customize → Speed Optimization → Optimize CSS and disable the 'Disable Delay Loading Icon Fonts' option.Regards,PenciDesign. tinatvu Vu Website homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the "Main Sidebar" then delete the Categories widget.Regards,PenciDesign. MsWildCard Add button to about me widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2023 at 12:38am   3 Most recent comment from MsWildCard:Worked perfectly, thank you! Jack Yang header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 3:43pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you assigned the header to your site at Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages?Regards,PenciDesign. Henry Ou Weather tool barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 3:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Soledad theme doesn't support this feature.You can install the Location Weather plugin and follow the document at this link: https://wordpress.org/plu ... christiehorng How to let menu display on the background picture, not above it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 12:12pm   3 Most recent comment from christiehorng:It works. Thank you.The place for setting is "edit the page (don't use elementor) ＞roll down to "PAGE OPTIONS"＞2nd tab "HEADER"＞Enable Header Transparent: "Yes". SHAHABODDIN thumbnail in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 11:55am   3 Most recent comment from PenciDesign Supporter:Hi,You can change the featured image size by going to Appearance → Customize → Featured Slider → General: change the image size on the following options:- Custom Image Size on the Slider- Custom ... Travis VanHoose Featured BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 8:02am   2 Most recent comment from PenciDesign Supporter:Hi,You can add unlimited featured boxes by creating a page with the Elementor Page Builder.Please watch the video document below:Regards,PenciDesign. christiehorng thumbnail on post list (dashboard)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 4:47am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the post listing screen → Screen Options: select the columns you want to show on this panel.Regards,PenciDesign. brihayes101 Pages/PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2023 at 2:08am   8 Most recent comment from PenciDesign Supporter:Hi,1. The Instagram Feed now showing correctly on my browser: https://imgur.com/a/2SGOMnN2. If you change the menu, please click the "Mobile Sidebar Menu" element, then change the menu on the left pan ... vasilism3 Problem with theme templatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2023 at 7:27pm   8 Most recent comment from vasilism3:Thank you!