Public Tickets
joshgreat
ouble-click links or buttons for it to workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 13, 2023 at 4:23am
4
Most recent comment from joshgreat:HiI think I found the reason. I closed "delay javascript execution" on WP Rocket, it can work.
Thank you a lot for helping me.
laugher
CLSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 13, 2023 at 3:46am
10
Most recent comment from PenciDesign Supporter:Hi,Here is the result on the mobile:Regards,PenciDesign.
crnorthr
Instagram widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 12, 2023 at 4:38am
9
Most recent comment from crnorthr:It worked. Thank you!
David Gould Gould
odd error messagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 7:16pm
5
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
Morgane Charlier
Excerpt in homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 2:13pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Unfortunately, you can't modify the excerpt content on the homepage,2. Please send me the names of the multilanguages you've installed.Regards,PenciDesign.
Çetin Karahan
Blog Featured Image Panel Does not AppearClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 1:30pm
3
Most recent comment from aovajp:I'm also looking for a solution. Fortunately, I saw this reply. I found that the "yellow pencil" plug-in can cause this error.
vinkbhat
Background image not showing in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 6:42am
2
Most recent comment from PenciDesign Supporter:Hi,The background image already showing on your device but it will auto resize on the mobile devices, please follow the document at this link to understand how to customize it: https://element.how/el ...
vinkbhat
Side buttons on homepage are not available as given in themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 6:30am
3
Most recent comment from vinkbhat:Thanks for your prompt reply, it is resolved.
crnorthr
Home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 4:58am
2
Most recent comment from PenciDesign Supporter:Hi,About the homepage customization, please read the document at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign.
jpinheiro
Problem Caption Photo FeaturesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 1:27am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the photo caption already showing properly: https://imgur.com/a/u7i0S10Please clear your browser's cache and then recheck.Regards,PenciDesign.
René
How do I remove this sale again and if I want to change the text where is it?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 1:05am
2
Most recent comment from PenciDesign Supporter:Hi,1. By default, WooCommerce doesn't include the option that help you disable the Sale badge, but you can follow the document at this link: https://www.businessbloomer.com/woocommerce-remove-sal ...
imabeeinmybonnet Paula
Penci Review Values are RemovedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 11, 2023 at 12:53am
20
Most recent comment from PenciDesign Supporter:Hi @littlepellizza,Please create a new private ticket about this issue. I'll check and help you fix it.Regards,PenciDesign.
René
how for i delete these two reviewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2023 at 1:12pm
3
Most recent comment from René:done :-)
kondason
customaize theme - 3 questionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2023 at 1:03pm
6
Most recent comment from PenciDesign Supporter:Hi,The black area only supports showing copyright text.If you want to build the footer layout, please watch the video document below:Regards,PenciDesign.
Android_dev
Text To SpeechClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 10, 2023 at 6:31am
13
Most recent comment from Android_dev:Ok, I will tried.Thank you Best Regards