Public Tickets
springfed
AMP Tracking - GA4Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 1:46pm
13
Most recent comment from PenciDesign Supporter:Hi,In general, you should check all these options.Regards,PenciDesign.
LillaGreen
Product Categories are not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 3:15pm
22
Most recent comment from LillaGreen:You can close this ticket, it is not working like it should without Elelemntor. Thank you
LillaGreen
/Shop Page with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 3:16pm
21
Most recent comment from LillaGreen:You can close this ticket, it is not working like it should without Elelemntor. Thank you
EbonyIris
Can I use Soledad tools without using one of the provided templatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 2:06am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, all the extra plugins only work correctly with the Soledad theme.Regards,PenciDesign.
Paul Stephenson
Very confused on images and what's controlling the layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 10:50am
5
Most recent comment from PenciDesign Supporter:Hi.1. Yes. If you turn off these options, WordPress will already load the full image size you uploaded without resized,2. Soledad is fully compatible with the Elementor and WPBakery Page Builder plugi ...
mcplthemeforestuser
Common Image for All on Soledad Home page TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 10:33am
2
Most recent comment from PenciDesign Supporter:Hi,This is featured image of the post. Please follow the document at this link to understand how to config it: https://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails- ...
LillaGreen
Checkout Page / Your order + ShrotcodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 7:16am
5
Most recent comment from LillaGreen:i understand. thank you
vmrwrhr
About popup function of Soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:37am
2
Most recent comment from PenciDesign Supporter:Hi,This is a mistyping description text. It means this option applies to the "One time" popup display event.Regards,PenciDesign.
laugher
penci iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,There are no settings for the Penci Icons library, you can add the custom icon pack by install via the WordPress plugin page.Regards,PenciDesign.
Tanya Faiman
template that will allow all posts to follow the same styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:30am
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document about the post template at this link: https://soledad.pencidesign.net/soledad-document/#postsRegards,PenciDesign.
Tanya Faiman
add header to postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 30, 2023 at 1:25am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot and take a note?Regards,PenciDesign.
LillaGreen
Image Gallery Single Product MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 3:34pm
5
Most recent comment from LillaGreen:ok, thank you
Alex
AI ToolClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 5:10am
6
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot that is related to your question.Regards,PenciDesign.
Phil S.
Header - Site TitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 29, 2023 at 2:33am
3
Most recent comment from PenciDesign Supporter:Hi,1. You can manage the post title by installing the Rank Math SEO plugin and then following the document at this link: https://rankmath.com/kb/titles-and-meta/2. Unfortunately, the current version o ...
vinkbhat
Side buttonsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 28, 2023 at 10:24am
4
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.sticky-buttons.-medium a .sb-label { visibility: visible; opacity: 1; m ...