Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Larice-One H1, h2 and h3 HOME page - SEOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 2:57pm   3 Most recent comment from Larice-One:Hello,In your previous version of the Soledad theme, you had it enabled, it is now that I changed to the latest version of the design where I saw that this option is disabled. Please let me know when ... karolkowalski98 Video as a background in the slider does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 1:32am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked this element, the current version of Soledad only supports video from Youtube/Vimeo.We'll improve this element and add local video support in the future theme update.Regards, ... laugher Alt videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 27, 2022 at 9:40am   4 Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please check.Regards,PenciDesign. laugher Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 6:02pm   3 Most recent comment from laugher:It worked, ty. huangrui Enquiry on functionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 10:55am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please install the Product Enquiry for WooCommerce plugin here: https://wordpress.org/plugins/product-enquiry-for-woocommerce/Regards,PenciDesign. karkandukanitham purchase code issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 8:05am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... niwat59 WooCommerce Suggestions to fix thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 5:22am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. trufette Links effects in single posts and pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2022 at 3:21pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: :root {  --mainColor: #ff9800;}.post-entry a {  background:     linear-gradient(       to bo ... tatawbcn outdated of WooCommerce templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2022 at 3:09pm   10 Most recent comment from PenciDesign Supporter:Hi @mboydnv,Please create a new private ticket with your WordPress admin account.I'll check and help you.Regards,PenciDesign. dinhhien381 topbar background colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2022 at 1:19am   8 Most recent comment from dinhhien381:Everything is ok. Thank you so much for your support. Paxos Magazine Display facebook urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2022 at 5:09am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please read the document detail here: https://yoast.com/help/custom-open-graph-tags/Regards,PenciDesign. Sergi Alarcon Recio Duplicate entriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2022 at 1:55am   2 Most recent comment from PenciDesign Supporter:Hi, This option is only available on the Elementor Page Builder, you can enable it by turning on the "Avoid Duplicates" option like the screenshot below: Regards,PenciDesign. deeker hiding away social media buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2022 at 1:37am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Footer > General: turn on the "Disable Footer Social Icons" option.Regards,PenciDesign. Sergi Alarcon Recio How to adapt the theme to screens that only emit a maximum 1200pxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2022 at 3:36pm   10 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media screen and (max-width: 1400px) and (min-width: 1200px) {  body {    --pcctain: 1200px;  }}Re ... tatawbcn woocomerce my accountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2022 at 2:18pm   2 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document here: https://woocommerce.com/document/customize-my-account-for-woocommerce/Regards,PenciDesign.