Public Tickets
laugher
Image formatClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2022 at 11:09am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad doesn't include the Webp image converter, you should install and use the 3rd party plugin list here: https://wordpress.org/plugins/search/webp/Regards,PenciDesign.
CBWright
Child Theme doesn't recognize all color customization settings in customizersClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 23, 2022 at 7:05am
9
Most recent comment from CBWright:Thank you for your help!
Paxos Magazine
I don't know what to call himClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2022 at 1:55am
6
Most recent comment from PenciDesign Supporter:Hi,1. I've checked your site but haven't found the elements like your screenshot,2. Maybe your header was built with the Penci Header Builder, please check it at dashboard > Header Builder: ...
nyteez
Slider ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2022 at 1:54am
6
Most recent comment from PenciDesign Supporter:Hi,If you want to customize the slider image display and ratio, please build your page with the Elementor Page Builder by following the document here: Regards,PenciDesign.
yanan5
iconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2022 at 10:53am
2
Most recent comment from yanan5:solved myselfsorry
marcusbrownrealestate
Comments with photosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2022 at 1:22am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please install the DCO Comment Attachment plugin & follow the document here: https://wordpress.org/plugins/dco-comment-attachment/Regards,PenciDesign.
laugher
Send comment buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2022 at 3:16pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Colors > General Buttons: you can change the button color on this option.Regards,PenciDesign.
Sérgio Santana
Photo of the Author in the TitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2022 at 1:44am
8
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support customizing the layout like the URL you've sent.Regards,PenciDesign.
William Rock
Trying to test Child Theme in StagingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 3:09pm
6
Most recent comment from PenciDesign Supporter:Hi,Sorry for the miscommunication in the previous reply. Following the rules of WP Engine, there is no way to set up 2 WordPress themes & installing like the way you want.Regards,PenciDesign.
Sérgio Santana
Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 12:33pm
2
Most recent comment from PenciDesign Supporter:Hi,
This is an issue with the LiteSpeed cache plugin, please turn off the CSS/JS optimization features and then check again.
Regards,PenciDesign.
Sérgio Santana
Penci ReviewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 10:13am
5
Most recent comment from Sérgio Santana:resolved
Sérgio Santana
Template ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 10:01am
3
Most recent comment from Sérgio Santana:Resolved
Sérgio Santana
I would like some help on editors/editors.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 9:46am
5
Most recent comment from Sérgio Santana:Resolved
mansaweb
Builder is not working properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 4:44am
3
Most recent comment from mansaweb:THANKS
linamarluki
can't detect your purchaseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2022 at 3:33am
2
Most recent comment from PenciDesign Supporter:Hi,The problem is that your license key has been registered for https://stor.idI've revoked the license key and then register it on https://viocy.com/Please check.Regards,PenciDesign.