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Public Tickets

NavigatorZ yanking the main menu when scrollingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2022 at 9:06am   7 Most recent comment from NavigatorZ:super!!! thank you! the ticket can be closed. thebigleybascis Website Features Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2022 at 8:49am   4 Most recent comment from PenciDesign Supporter:Hi,The problem because one of your installed plugins has contain the JS code error, so some functions of the theme can't work properly.In this case, please deactivate all plugins (exclude the plu ... Thang Nguyen Custom sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2022 at 5:12pm   5 Most recent comment from PenciDesign Supporter:Hi,For this case, please install the Widget Options plugin.This plugin will add an extra setting to the widget settings, and help you modify the visibility control for each widget.Regards,PenciDesign. jenniferw35 Slow loadingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2022 at 1:35pm   9 Most recent comment from PenciDesign Supporter:Hi,The problem because your server has limited PHP timeout, so some speed optimization progress can't work properly.Regards,PenciDesign. gbsvietnam Demo dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2022 at 8:26am   4 Most recent comment from PenciDesign Supporter:Hi,I've imported the data demo for your site.Please check.Regards,PenciDesign. pierreto007 How to remove "clear critical css cache" from admin bar?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2022 at 7:02am   3 Most recent comment from pierreto007:I try to limit plugin of my website and try to delete some, but it's not easy to find solution, because I try to resolve speed problem.Then I won't use that, hope you'll add an option t ... Andres Navarro Table of contents bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2022 at 2:42am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign. Andres Navarro RemoveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2022 at 2:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Settings → General Settings: turn on the Disable Breadcrumb option.Regards,PenciDesign. Nisal Format category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2022 at 4:07pm   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Category, Tag, Search, Archive: select the layout of the category/archive you want to show at Category, Tag, Search, Archive Layout.Regards,Pen ... angemman Title background not followingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2022 at 11:20am   10 Most recent comment from angemman:Problems solved. Thank you! drmandarvb Instagram social share buttomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2022 at 7:59am   4 Most recent comment from drmandarvb:I saw your reply late. Thanks for clarification. maomixes82 infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2022 at 3:22pm   23 Most recent comment from PenciDesign Supporter:Hi,1. Please put your ads code in Appearance → Customize → Single Posts → General: - Add Google Adsense/Custom HTML code below post description- Add Google Adsense/Custom HTML code at the end o ... Nisal Hide featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2022 at 9:22am   4 Most recent comment from PenciDesign Supporter:Hi,1. If you want to hide the featured image, please go to your post editor screen and remove it from the Featured Image section.2. Please go to Appearance → Customize → Custom CSS then add the f ... NavigatorZ sticky sidebar doesn't work correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2022 at 9:06am   8 Most recent comment from NavigatorZ:Thanks! As always, the support is at the highest level! the ticket can be closed.  Ozan B. Load more postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2022 at 8:51am   11 Most recent comment from Ozan B.:Thank you very much.