Public Tickets
La-Ness Albert
Conflict with Font Awesome regarding the Penci Recipe IndexClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 25, 2022 at 10:52am
5
Most recent comment from La-Ness Albert:Super cool thank you!
laugher
LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 25, 2022 at 8:58am
6
Most recent comment from PenciDesign Supporter:Hi,About the Critical CSS cache, please check the image below:Regards,PenciDesign.
chaudron
Adsense not displayed anymoreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2022 at 7:57pm
2
Most recent comment from chaudron:It looks like it is solved - maybe an issue on Adsense side
igp
Image SizesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2022 at 6:34pm
2
Most recent comment from PenciDesign Supporter:Hi,You can manage the image sizes by going to Appearance → Customize → General → Manage Image Sizes.You can also install & use the Media Cleaner plugin to search and auto-delete the unused image ...
jacky6058
logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2022 at 1:33pm
2
Most recent comment from PenciDesign Supporter:Hi,The current site header was built with the Penci Header Builder, so please go to the dashboard → Header Builder: select your current header then click the Edit with Penci Header Builder link.For ...
jesusdelagarza
Can I use html5 video in the slider background?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2022 at 3:54am
3
Most recent comment from PenciDesign Supporter:Hi,You can use the "webp" format for animate background with lightweight and fast loading time by installing one of the most popular plugin here: https://wordpress.org/plugins/search/webp/Regards,Penc ...
sinanbardan
Slow pagespeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 24, 2022 at 2:52am
2
Most recent comment from PenciDesign Supporter:Hi,The loading time of your site is based on the distance of your server and the server testing.For example, this is the result when I check your site on GTMetrix. If you want to improve the loading s ...
taptapcostumes
Problem with comment formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2022 at 5:34am
7
Most recent comment from taptapcostumes:thank you a lot, its solved. Great costumer support
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2022 at 4:38pm
4
Most recent comment from PenciDesign Supporter:Hi,This demo was built with the Elementor Page Builder plugin, please follow the document here to understand how to set up ads code correctly here:Regards,PenciDesign.
tmgbama
change text and linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2022 at 4:26pm
4
Most recent comment from PenciDesign Supporter:Hi,1. For the recent post, please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Custom Text,About the "keep in touch" text, please change this text in Contact F ...
LensAbroad
slider stoped workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2022 at 9:02am
3
Most recent comment from LensAbroad:thanks! seems that solved it!
Majicooo
Popular postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2022 at 6:44am
4
Most recent comment from PenciDesign Supporter:Hi,The problem because you've used the Post Types Order plugin, so the post order not working correctly. Please try to disable this plugin then check again.Regards,PenciDesign.
mailyhoang24
Want to apply footer from blocks to all pages/postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2022 at 11:41am
4
Most recent comment from PenciDesign Supporter:Hi,About your question, please view the video tutorial on the link below:Regards,PenciDesign.
trolleytrading
Shop display pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2022 at 1:09am
8
Most recent comment from PenciDesign Supporter:Hi,This is a problem with the Speed Optimization plugin. I've exlcuded the WooCommerce reponsive file at Appearance → Customize → Speed Optimization → Optimize CSS → Exclude Stylesheets f ...
iludo
Social iconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2022 at 4:55pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem because the plugin Bootstrap Shortcodes has some CSS code conflict with the Soledad theme, so some elements not working correctly.Please disable this plugin then check again.Regards,Pen ...