Public Tickets
meiyuan3dp
bigger header cart iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2022 at 9:06am
7
Most recent comment from meiyuan3dp:Thank you, the problem was solved.
stefan151
Activation of Theme doesn't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2022 at 9:02am
4
Most recent comment from PenciDesign Supporter:Hi,The problem because your site uses the multi-languages, so the URL doesn't match our license information.Regards,PenciDesign.
tmgbama
import demo templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2022 at 3:01am
2
Most recent comment from PenciDesign Supporter:Hi,When your site shows the notice "Generated image ID 306 successfully (33 images left)", this means the demo content has been imported successfully, and the current progress will resize all demo ima ...
interblendmedia
Woocommerce bookings + product bundles errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2022 at 6:28pm
8
Most recent comment from interblendmedia:Awesome! That was quick...and it works. Thanks!
La-Ness Albert
Reconnect Instagram feed for footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2022 at 9:59am
3
Most recent comment from La-Ness Albert:Thanks a lot!
SDial
mobile layoutClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 17, 2022 at 8:11pm
13
Most recent comment from SDial:That worked! Thanks very much for your help!
concordiavirtual
Menu not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2022 at 6:48pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please drag & drop the Primary Menu to the position you want to show then select the menu on the Penci Header Builder.You should read the following document below:https://soledad.pen ...
babylin1
! remove health.velpeau.comde keyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2022 at 3:09am
2
Most recent comment from PenciDesign Supporter:Hi,
Before you want to change the domain, please go to the dashboard → Soledad → Theme License: and click the Revoke license button.
Fort this case, I've transferred your license to the new d ...
masalamedia
Licensing on staging siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 6:58pm
3
Most recent comment from masalamedia:thank you - I am now able to access the production site as needed. I appreciate the help.Michael
masalamedia
post author - display, editClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 6:57pm
3
Most recent comment from masalamedia:Thank you very much for this guidance.
laugher
LCPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 9:48am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → General & Lazyload → and turn on the "Delay all images loading in the first screen to optimize LCP value" option.Regards,PenciDesi ...
ssdfdsfds
Playlist to the Home page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 15, 2022 at 9:27am
9
Most recent comment from PenciDesign Supporter:Hi อภิภู ,Please create a new ticket with your site information, we'll check and send you a solution.Regards,PenciDesign.
vroniquea2
Buttons "publish" and "update" have disapearedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 15, 2022 at 1:43am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign.
gregory73
Cart refresh button inactiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 6:25pm
7
Most recent comment from gregory73:Thank you.
It works well.
Bests,
Gergely
sempre-audio
Problem with Borlabs CookieClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 5:19pm
9
Most recent comment from PenciDesign:Hi,We've released Soledad version 8.1.7 to fix this problem.Please update the theme to the latest version to solve it. Please do follow this guide to update the theme to the latest version.When y ...