Public Tickets
laugher
LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2022 at 12:06pm
5
Most recent comment from laugher:Great work. Ty a lot.
leoyipenvato
image is blurred in penci sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2022 at 8:05am
3
Most recent comment from leoyipenvato:Finally know the reason, thank you very much!!!!!!
Yejiskitchenstories
Question about Nutrition facts on Penci Recipe cardsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 4, 2022 at 3:40am
10
Most recent comment from PenciDesign Supporter:Hi,I've customized this feature on your site.Please check.Regards,PenciDesign.
Arturo AR
Importing Demo DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 10:57pm
3
Most recent comment from Arturo AR:Hi,Thanks for your answer. As usual, you are very kind and helpful.Regards,
getfootball
Save theme settings and customisations and applyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 8:47pm
2
Most recent comment from PenciDesign Supporter:Hi,1. For the easiest ways, please read the document detail here: https://www.wpbeginner.com/plugins/how-to-backup-restore-your-wordpress-site-with-updraftplus/2. You can export/import the customizati ...
getfootball
Change "Load more posts" to "Load more"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 8:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translation: change this text at Text: "Load More Posts".Regards,PenciDesign.
seneca68
ID-Conversion-TrackingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 8:32pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → General: put the tracking code at the "Add Custom Code Inside tag" option field.Regards,PenciDesign.
antonella_facchini
imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 8:21pm
3
Most recent comment from antonella_facchini:Hi,
i just fixed it by deleting the siteground optimizer plugin.
I had eliminated all the other optimizer as you had previously suggested, but that I didn't think would affect.
Thanks for the a ...
infoswell
Product Images not DisplayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 6:47pm
7
Most recent comment from infoswell:Thanks for your help! Since our last few replies were private, I'm posting this reply publicly in case someone else comes across the same issue. PenciDesign support provided this solution to th ...
Nello270
Sidebars in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 4:30pm
17
Most recent comment from Nello270:Hi, That works well, thank you :)
WulliamFR
Can't remove social sharing bar on category/tags pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 3:26pm
3
Most recent comment from WulliamFR:Thanks for the fast reply, works well.
administrator34
Tags & Search issues after updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 1:00pm
9
Most recent comment from administrator34:Hi!!Just want to tell you that with last update to 8.1.5 version of theme, error in search pages solved. Now it shows notification if there are no results for search term. :)
yanchukkz1
Hide author in categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 11:32am
3
Most recent comment from yanchukkz1:Oh, thank you it works👍🏻
cooneymarketing
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 3, 2022 at 7:36am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, you need to disable the Elementor Theme Builder for Header & Footer, then use our header & footer by following the document here: https://soledad.pencidesign.net/soledad-document/#he ...
Paxos Magazine
Archive templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 2, 2022 at 4:55pm
4
Most recent comment from PenciDesign Supporter:Hi,Please clear the mobile browser cache then check again.Regards,PenciDesign.