Public Tickets
lklevenhagen
featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 13, 2022 at 2:07am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .pcsb-ft-o .penci-move-title-above:after { ...
sirio
Make Header icons (cart, wishlist, hamburger, search) and logo bigger on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 9:15pm
5
Most recent comment from sirio:thank you very much for helpingbest regardsSirio
drmandarvb
error screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 9:10pm
2
Most recent comment from drmandarvb:The issue is resolved. The server debug logs were enabled.Thanks
SPonzio
Wordpress post editorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2022 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please install and use the Classic Editor plugin here: https://wordpress.org/plugins/classic-editor/Regards,PenciDesign.
dovespring
LISCENSE EXTENSIONClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 5:16pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, you need to purchase a new Soledad license and then register it on the new site.Regards,PenciDesign.
laugher
ClsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 3:39pm
13
Most recent comment from PenciDesign Supporter:Hi,Thank you for letting me know about this. The problem with the ".wp-block-gallery.has-nested-images figure.wp-block-image figcaption" selector.Regards,PenciDesign.
tim-nieuwpoort
MembershipClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2022 at 8:37am
21
Most recent comment from PenciDesign Supporter:Hi,For this case, please use the Ultimate Member Plugins and User Bookmarks premium addon here: https://ultimatemember.com/extensions/user-bookmarks/Regards,PenciDesign.
Larice-One
HTML5 Missing tagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 9:20pm
4
Most recent comment from PenciDesign Supporter:Hi,Google doesn't care how you structure your HTML tags. As long as you use a tag, appropriate meta tags, and link with tags, little of your HTML is going to change your SEO.
Google cares far ...
daniel_ghre
Get wishlist product title in variableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 9:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version doesn't support any method to get this data.Regards,PenciDesign.
HayleyEy3
Customize Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 12:26pm
8
Most recent comment from HayleyEy3:Hi there,It turns out it was a browser issue! All works on Chrome.Thanks for your help anyway.
wisawiz (mbroker)
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 2:23am
2
Most recent comment from PenciDesign Supporter:Hi,I've changed your license domain.Please check & activate it.Regards,PenciDesign.
foodandflowermag
Purchase Code IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 10, 2022 at 2:20am
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to foodandflowermag.com & activate it.Please check.Regards,PenciDesign.
Kaydee Karam
No preview of header while designing header.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2022 at 6:23pm
9
Most recent comment from Kaydee Karam:Thank You.
megm
First slide not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 9, 2022 at 11:53am
4
Most recent comment from PenciDesign Supporter:Hi,Please update Soledad to the latest version and temporarily disable the LiteSpeed cache then check again.Regards,PenciDesign.
megm
slider not autoplayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 8, 2022 at 3:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please check this link: https://pencidesign.ticksy.com/ticket/3039606/I'll try to help you resolve the slider issue in this ticket.Regards,PenciDesign.