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Public Tickets

NavigatorZ The picture width and heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2022 at 9:42am   11 Most recent comment from NavigatorZ:Hi,please close this ticket. thanks for the help. annaknt145 Disable Breadcrumb and Post Navigation on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2022 at 1:31am   4 Most recent comment from annaknt145:Great!Thank you very much for your quick response. LiveInMRU Sidebar (widget area)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2022 at 2:45pm   2 Most recent comment from PenciDesign Supporter:Hi, In this case, maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress 5.8, Please install the plugin Classic Widget: https://wordpress.org/plugins/classi ... leoyipenvato full screen penci slider in mobile screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2022 at 5:09am   3 Most recent comment from leoyipenvato:works perfectly, thank you very much. sarcasticweb Single post header marginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2022 at 12:41am   4 Most recent comment from PenciDesign Supporter:Hi,Please use this CSS code for the category page: body.category .penci-single-wrapper .container {    padding-left: 120px;    padding-right: 120px;}Regards,PenciDesign. olafvangastel filter on featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2022 at 10:55am   4 Most recent comment from PenciDesign Supporter:Hi,Have you installed any image compression plugins?Regards,PenciDesign. rettigt1 Elementor won't loadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2022 at 1:24am   7 Most recent comment from PenciDesign Supporter:Hi @rettigt1,You're currently using the old version of Soledad (version 7.7.1), please update Soledad to the newest version by following the document detail here:How to Update A Premium WordPress ... Kohey S I can't use elementor, it's been loading all the time, what should I do?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2022 at 1:18am   6 Most recent comment from PenciDesign Supporter:Hi @RoomEddie,Please update Soledad & all plugins to the latest version then check again. If the problem still persists, create a new private ticket with your login information. I'll check & help ... Peoples_Pundit Social Share on Single Posts/Custom Post TypesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 7:23pm   8 Most recent comment from PenciDesign Supporter:Hi,This is a small issue from the PenNews Portfolio plugin. We'll fix it in the future plugin update.Regards,PenciDesign. sureshponnaiah Related posts in sidebarClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 4:24pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please install the Related Posts for WordPress plugin & follow the instruction here: https://wordpress.org/plugins/related-posts-for-wp/2. For the category mega menu, please view the video tutor ... sigmaintel linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 3:02pm   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site (https://www.cybernonstop.com/) and have not found the word "Soledad_Home". Please clear all the browser cache then check again.Regards,PenciDesign. sigmaintel Login button in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 2:56pm   2 Most recent comment from PenciDesign Supporter:Hi,The current header of your site was built with the Penci Header Builder, so please go to the site dashboard → Header Builder → select the site header then click the  Edit with Penci Header Bui ... Kaydee Karam About Penci info box sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 11:52am   3 Most recent comment from Kaydee Karam:Thank you so much. I couldn't see it before because my screen was zoomed in and I didn't notice the link bar option. drmandarvb featured categories appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 2:01am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can build any layout you want with the Elementor Page Builder plugin, please view the video tutorial below:Regards,PenciDesign. johnarain1 Website not looking the same in Chrome vs BraveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi,This is a problem with the site cache plugin. Please check your site in the incognito/private mode on all browsers again.Regards,PenciDesign.