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Public Tickets

Rboullay Caption font size problem on iphoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 4:14pm   24 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my phone (iOS Safari) but have not found any issue:Please check again on the private/incognito mode.Regards,PenciDesign. lindakkonde homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:59pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Create Critical CSS " option,2. Go to dashboard → Pages: search the page name "Soledad_Home" then ch ... iviaggidimichele the mobile version does not work wellClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:34pm   4 Most recent comment from PenciDesign Supporter:Hi,Soledad already included the PageSpeed Optimization feature, please follow the document here to understand how to config it: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRega ... madelynharris93 Help w/ Mobile Site - Featured Slider, Titles, ClickabilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 3:33pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create a featured slider style for each device with the Elementor Page Builder, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#homepage,2+3. Some ... eprcomunicazione bar customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 10:21am   2 Most recent comment from PenciDesign Supporter:Hi,The current header of your site was built with the Penci Header Builder, so please go to your dashboard → Header Builder: click the "Edit with Penci Header Builder" on the current header layout & ... niwat59 About Design in MoblieClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 4:17am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Create Critical CSS" option, clear all the site cache then check again.Regards,PenciDesign. adamzalaznikdesign Messed up licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 11:55pm   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... JRUBY Instagram Feed Not WorkingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 14, 2022 at 3:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you installed any Instagram plugins?Regards,PenciDesign. freeman1974 recipe index pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:59am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me more resource about your problem (screenshot of the settings, URL, ...)Regards,PenciDesign. bfeltman1 External RSS in Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:57am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to show an RSS feed on the mega menu.Regards,PenciDesign. ISOLE-GRECHE Penci Image Box Home PageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 14, 2022 at 5:38am   14 Most recent comment from PenciDesign Supporter:Hi,Just modify the code I've sent: @media only screen and (max-width: 767px) {   #penci-vc_row-wapper__33053974 .vc_row {     margin-left: -5px;     margin-right: -5px;   }   #penci-vc_r ... Larice-One Menu is duplicatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 5:04am   3 Most recent comment from Larice-One:okay thanks Marsha Smith Footer Widget Display On Store Product PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 1:36am   3 Most recent comment from Marsha Smith:Hello,My apologies that I didn't try that before opening a ticket. The issue is resolved and this ticket can be closed.Thank you,Marsha Smith freeman1974 recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 8:07pm   2 Most recent comment from freeman1974:sorry, please ignore. if i dont put content in the box's they disappear. All fixed. Larice-One About Me Circle SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 4:54pm   4 Most recent comment from PenciDesign Supporter:Hi,On the About Me widget, Soledad already included the "Custom Max Width for About Me Image" option, just enter the width you want to display here.Regards,PenciDesign.